I think the "Buck" stops at the top. I am not blaming Rob anymore for giving it his best shot. I now believe the problem stems from the owner. No excuses here. I think this HC1 is a handicap to me but it's not terminal. I am about to throw this sales program in the trash that Rob has pushed on all of us. It isn't working for me at all. And I have been successful for years without it and I suck with it.
Rob is probably just trying to keep his job. Old Scooter is at the top and that is where the direction is coming in my opinion. I also think that so muck damage had been done so far it's going to take some time to overcome all if this treachery.