I was trained as a psr a couple years ago. I was told at the time I could work as much or as little as I wanted. So I quit my job. Less than a year in my fits were cut in half w/o notice. When I asked my tm said he couldn't tell me why but would try to fix it. Soon after I was told by my ac I wasn't allowed to work more than 15 fits a month. No explanation, no apology for cutting my yearly pay by $20k in a single phone call. Nothing.
I would like to say this was the only problem. This is just the tip of the ice burg. Several times a month:
-I was sent to the wrong service address. When I asked about being reimbursed for my time, I was told it was part of the job to go to the wrong place sometimes. Really, an hour and a half of my time is not worth anything?
-I was sent incomplete systems or broken parts. When I couldn't then complete the fit, my pay was docked as an incomplete fit despite the fact that it was not my fault. (Where else does someone else's mistakes come out of your paycheck?) Adding insult to injury, i was told to ship the equipment back and I wouldn't be compensated for that time either.
- I was told my paperwork wasn't received, even though I had confirmations that it was. When I was finally able to prove that they were wrong, my pay was delayed an additional pay cycle. This left me short on bills a couple times.
This is just a list of zoll errors. This doesn't even include struggles in the job. The days waiting on end to fit a patient that falls through at the last minute, the vendor fees of $500/year that was not reimbursed, the parking fees/tolls/DME fees, the driving all the way to a fit only to encounter a patient problem that delays the fit, then having to drive all the way home with no compensation. My favorites are when after spending twice the normal time with a patient to convince them to wear it, they finally refuse and my pay is cut for being incomplete.
All these posts talk about tm problems with zoll. Let me tell you they aren't the only ones. I've never been so disrespected and disregarded as a team member in my whole life. My tm was nice, but in the same boat. I'm out of here. Let them take advantage of someone else.