That's a real hoot! Incompetent managers are the rule at Merck rather than the exception and the reason is that regional directors who've been promoted under the same principles don't need a thinking person looking over their sholder! Managers are not even doing the basic job of supervising their reps and being a resource! Now it does not matter, look at what we've hired and promoted in the latest round of 'fiasco of the year' changes! Everything will change again next year cause management has no clue or direction and making changes always looks like the MBA's are doing something! Another spreadsheet, another tracker, back to reach and frequency, more meaningless teleconferences with someone's children and a dog barking in the background! We've hired idiots that don't even know how to 'mute' a telephone! Yes Charles Dickens "God bless us everyone"!