anonymous
Guest
anonymous
Guest
To answer your question, there is no formalized training of any kind for the managers. There is a course, which is s a JOKE, called Great Supervision, that is mandatory in some divisions. Other than that, just like all employees, they are given a few days of "coaching" by their manager and then cut loose to figure it all out. This is not only in sales, but all management positions. I have often asked why we do not spend more efforts on training and have been told on numerous occasions that senior management does not value training. They feel it is a waste of time. "That's why we try to hire people with experience and proven track records." Well, guess what, just because someone has been an above average KAE or SME for a couple of years does not mean they are management material. It does not mean they have the capacity or wherewithal to actual lead a team. The same goes in all operations positions! This company does not hire leaders, they hire managers and lackeys. That's why we have to depend on buying other labs and the insurance companies to be the henchmen to tell their participating providers who they have to use!
"Waste of money" is just code for CHEAP! Which labcorp is very cheap. They pay for it somewhere, believe me. In turnover, lost revenue, lawsuits etc.