anonymous
Guest
anonymous
Guest
Mine talks and talks and talks, but does next to nothing. Yours?
Surely Corporate has to know what a useless waste this position is. PLEASE eliminate them and put the money towards something that actually helps generate sales.
If the KAMs are so great, why do they always say “we don’t discuss or engage in any clinical customer conversation because it’s not our job, that’s for rep’s to do”. We don’t need KAMs as they don’t bring any value to any conversation. They are nothing but a very expensive liability.
This is true. Except they’re not requesting a particular title. They want, and research has shown for some time, that health systems, hospitals, etc want one person from each company to manage their entire account, like it used to be. Not a TBM, an FRM, a KAM, a HBM, and another TBM for your companies other drug(s), one person calling on their corporate office and another calling on their clinics or treatment centers, etc. I still can’t believe how stupid the FRM idea and KAM expansion was, and that we went forward with it eve after Robinson left.IDNs want more KAMs. They aren’t requesting more TBMs
The KAM we are stuck with has told our team numerous times that they will not discuss anything clinical as that is not their job and ours. Must be nice to have a job without any accountability. Fire the entire KAM team and invest the savings for the future of our company.
The KAMs I know are good people and they were good TBMs. They made a mistake moving into the KAM role, though. We have too many and the KAM leadership doesn't want to admit it. Instead, they lean on the KAMs to deliver questionable metrics and force them to sell the role to prove the size & value of the team. It's not PC or AH's fault...they fell into it, too. For them it's career survival. The size and scope of the team were developed higher up...that's where the change needs to happen. And eventually it will.
So before you rag on your KAM, understand the situation they're in...they're caught between the real world (you guys) and protecting their career\providing for their family. Would you be any different?
I promise you they'd really rather being selling and helping you out versus creating BS presentations they know are BS. But that's what they gotta do.
Former KAM
KAMs aren't looking to get out. Easiest job in the company! Make stuff up and get full bonus because they aren't tied to sales for bonus in any way. Some were given over $60k sign on bonuses. Can u believe that? Absurd. Absolutely absurd.This is true. Except they’re not requesting a particular title. They want, and research has shown for some time, that health systems, hospitals, etc want one person from each company to manage their entire account, like it used to be. Not a TBM, an FRM, a KAM, a HBM, and another TBM for your companies other drug(s), one person calling on their corporate office and another calling on their clinics or treatment centers, etc. I still can’t believe how stupid the FRM idea and KAM expansion was, and that we went forward with it eve after Robinson left.
I appreciate the “former Kam” post above. I get it. No ill will towards my KAM. But it doesn’t change the fact that that the role is pretty much useless and adds work to my plate by trying to get me to set stuff up for therm. I’d imagine they all realize this and are looking to get out.