LS is cold & calculated. The bullying and condescending remarks to both DMs/Reps is incomprehensible. She lacks awareness (self & situational). LS will adapt on the surface i.e. "Open Line Call In" of which she has never cared to "extend an invitation" to her SPECIALTY REPRESENTATIVES in providing her feedback. If you're going to engage with that disingenuous exercise, I caution you to be carefully thoughtful when discussing your field strategies and insights because she will berate your DM if you share something positive, that 99% of the time was positive, she'll scrutinize it into oblivion until it is negative.
The real leaders have arrived and are legitimately here to form a business partnership with the field to meet these "ambitious goals" with a hand and not a fist.