Hi, I'm poster #36.
Poster #37 stated:
Problem is: Many BCBS and other Commerical Payers have clauses in their DME contracts AGAINST this practice. So, is it worth losing your contract with some of the highest commercial Payers? Audits are already happening.
A Commercial Payer can decide NOT to contract with a DME company or any other vendor if they so choose.
Poster #37, you must have posted your thoughts while I was still composing mine. As I alluded to in my post above, some commercial insurers do have contractual language that forbids the contracted participating provider (physician/clinic) from providing DME. Specifically, this would be BCBS, but only in a few States.
However, I am not seeing retro audits being conducted by BCBS, as their software is able to ascertain whether the physician/clinic is a contracted participating provider when the billing is received, either electronically or on paper. If the NPI number of the physician/clinic matches up in the BCBS database as a contracted participating provider, no payment is issued, and a denial is issued instead --- based on the physician/clinic providing services that is outside of its contract with BCBS.
From my experience, it is
only BCBS that will refuse to reimburse a contracted participating provider physician/clinic for the provision of DME, and again, only in a few States.
It has also been my experience that BCBS will
not cancel their contract with the participating provider physician/clinic that has prescribed and dispensed the DME prescribed --- but instead, BCBS will simply not pay the bill for the DME --- and, the contract
forbids the contracted participating provider physician/clinic from balance-billing the patient for the full amount (or even a partial amount) of the DME that has been disallowed on a contractual basis.
I have never seen this with United Health Care, Cigna, or Aetna.
Poster # 37, you also mentioned that "
A Commercial Payer can decide NOT to contract with a DME company or any other vendor if they so choose."
I agree. However, this will, generally speaking,
not result in a refusal to reimburse, but instead, reimbursement will be at a lower percentage of the allowed amount.
As an example, if the insurer is Aetna, and the provider is an in-network participating provider, Aetna will reimburse at, say, 80% of the allowed amount. But, if the provider is out-of-network, Aetna will only reimburse at 60% of the allowed amount, leaving their insured (usually the patient) financially responsible for the increased co-pay or co-insurance. This is akin to the insurer punishing the insured for obtaining treatment or DME out-of-network --- and it is a further financial incentive for the insured patient to
only obtain treatment or DME from an in-network provider.
I will acknowledge that some insurers offer what I call a "strict" PPO policy, that only allows their insured to treat with in-network physicians/clinics. But, from my experience doing practice management nationwide, the percentage of patients with "strict" PPO policies that will only reimburse for treatment or DME provided by the in-network physician/clinic is very small, number wise. (e.g. maybe 5%)(In my view, the "strict" PPO policy is similar to an HMO policy that will only reimburse for treatment, or DME, provided by its in-network HMO providers --- unless the treatment is provided on an emergent basis, such as an unexpected ER visit at a non-participating and non-contracted hospital or trauma center.)
One of the business entities, with whom I am contracted to provide practice management, is a DME company. This particular DME company is a non-participating provider, who is out-of-network, with all commercial insurers, nationwide.
They are getting paid regularly for the DME provided, albeit, at a reduced percentage of the allowed amount.
This particular DME provider does seek the co-pay and/or co-insurance from the insured patient --- but sometimes they do waive it, on a case-by-case basis, if the insured patient can demonstrate and document that it would be a "financial hardship" to reimburse the DME company the co-pay or co-insurance. Also, with some insured patients who cannot afford to pay the full amount of the co-pay or co-insurance today, this DME company will work out a payment plan --- allowing the financially strapped insured patient to pay over time.
Just because "
A Commercial Payer can decide NOT to contract with a DME company or any other vendor if they so choose," does
not mean the PPO insurer will refuse to reimburse the DME company without a contract with that insurer, unless of course the particular policy issued by the commercial insurer is a "strict" PPO plan.
Accordingly, Poster #37, most respectfully, I disagree with your quote at the beginning of this post.
In summation, I am not seeing retrospective audits by BCBS, as their software is able to separate contracted participating physician/clinic providers, whose contract disallows DME services to be provided the insured patient, and billed to BCBS in some States --- from non-contracted DME physician/clinic providers.
Also, I am
not seeing any commercial insurer, refuse to reimburse the non-contracted physician/clinic for provision of "medically necessary" treatment or DME. (Unless, as indicated above, the insured patient's policy is a "strict" PPO.) Instead, the commercial PPO insurer simply reimburses that provider at a reduced amount, leaving the insured patient financially responsible for a higher percentage of co-pay or co-insurance, just because the treatment or DME was provided by a non-participating provider.
Last, in regards to the response from Poster #38, there was no need to resort to offensive and foul language to make your point. I see these type of responses frequently here on CP, which is a shame.
One can agree to disagree, without being disagreeable.
We all know that come Monday, and every day of the week, many BGS units will be provided and billed out to commercial insurers. However, I would admonish any physician/clinic treating the patient whose bill is being paid by Medicare, Medicaid, Tricare, or other federally funded plan, such as the one offered by BCBS to federal employees, to not prescribe, then dispense and bill for a BGS unit. As sure as the sun will rise tomorrow, that physician/clinic is in violation of Stark, and inevitably, there will be an investigation and audit by CMS/DOJ, resulting in either being placed on the "do not pay" list, or worse, being indicted.