No, the 2nd post is outdated because it is now too generous of a description of both the income potential and the duties associated with being a CSR. You will defend FAR MORE and make FAR LESS. In a corporate email, Ethicon has stated that its growth businesses are Biosurgery, Mentor, and Acclarent. This is where the comp/marketing/product development resources are now going. Not all, but most, and their comp plans and general culture are all far better than EP, EES, and/or EWHU.
Specifically for the EP CSR role, the 2011 plan represents about a 40% pay cut at plan from previous years. Moreover, the plan is far harder to achieve and contains a couple fantasy categories, such as the monstrous Total Suture increase and the Gut to Syn Abs conversion. These are both joke categories and will probably pay out for only 10% of CSR's. These are now not controversial points and even the most line-toting DM's admit these. Bottom line: far more work for FAR less pay.
All this is not even counting the recent insult of the 60% quota increase on Physiomesh for a pittance of a commission increase--15% to 16%, and 22% to 23%--in order to make up for lost income potential for (recalled) SecureStrap. This is such a slap in the face.
If you don't understand the comp plan, you need to. If you are capable of doing it, forecast your likely sales increases for each comp category at each account, and get a rough total of the likely increases for your territory. Then, ask a rep who understands the plan or your DM to help you plug in the numbers to get a rough forecast of your comp dollars for the year. If you are honest about your assessment and have a territory with growth potential that is NOT phenomenal, you will be lucky to make above 90-100K. If you've blown out DB or mesh in the past, or especially if you have serious threats, you are really screwed. Hint: about 60% of the sales force is really screwed.
This is all such a shame compared to what it used to be like as a CSR.