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Former DMs...please tell us

anonymous

Guest
So now that the dust is settled, DMs/former DMs, please fill us in.

Does upper management tell you to make the reps think everything is A-ok all the time? Do they tell you to keep everyone positive?

What sorts of actions to they tell you to take? Tracking reps calls, etc?

It all seems like such a game. Wondering how they tell you to "play" your teams
 

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