Our clueless clearly unqualified new executive director in my business unit told us today “when we start to feel negative about rumors - channel it into making another call on a customer”. I almost choked on camera from that one. Look at the background of senior leadership after this so called transformation. None of them are qualified to be in their roles. It’s clear the already in place leadership hired all of their under qualified friends into high level roles and all their response is to make more calls and for managers to do more in person field rides. How will that help dear leaders?