VHD... that's great. Consumer branding has worked well for Merial to make Frontline Plus "VHD." Merial has done a great job of partnering with the pet owner through mass market media (TV commercials, popular consumer magazines, etc.), while also spending a lot on marketing to the veterinarian to establish their brand. Now good old loveable Betty White holds up a box of Frontline Plus while telling people to go to PetMed to get this product. Merial continues to deny they are direct selling to non-veterinarian outlets, such as Costco, Walmart, Target, Menards, Cabellas, Ace Hardware, Lowes, Petco, Petsmart, etc... and they call it diversion... and that nothing can be done about it. How can a company not know about 40% of their business? They are either incredibly stupid or lying. More and more veterinarians are voting with their dollars to buy other F/T products and calling Merial liars.
Any veterinarian who knows how to operate their client management software will see their declining Frontline Plus sales over time. It's not possible for a veterinarian to compete against OTC channels... they will lose. This is ok for Merial Inc. because their "VHD" product generally sells more year after year, while Merial's market share in the veterinary industry generally goes down year after year. About the only way a Merial rep can increase their Frontline Plus sales is to increase their sales to diverters. Then that Merial rep will compete against their own company because there is a growing probability that "big important hospital customer" will become a house account for Merial. VHD... Diverter... House acct... that is a great business model.
Have a glass of Koolaid and sleep tight.