Corporate

Quote









Was it just me, or did everyone else feel that the billing department was a little hostile towards us. I was shocked to find that the two rudest individuals were the CFO and the manger over billing. They calmed down after lecturing for 30 minutes and performing a flamboyant lip sync, but I was still offended by the way they introduced themselves and tore down the sales force.

They really don't know how a business operates, if they did, they would know that the sales force puts a roof over their heads.
 








Thank you very much!
Please, let's start a list below all of the possible lab companies that all of us, betrayed Castle Family Members, can go to when we are fired, let go or removed for no good reason. Capitalism in America is what makes it so great and it also provides a checks and balance for many things. Restrain of trade is unconstitutional and non competes are just that in most cases according to many of The Supreme Court States interpretations.
"Absolute power corrupts absolutely."
With the fear of losing the best accounts to the best sales persons to the competition should offer some protection to the sale force. Without it, all are at the mercy of any whim.
Castle, thank you for the opportunity but know one likes being harvested! Offer the $2001.00 to leave is not enough I feel. Offer the money and a total release from any restrictions you placed on us with that contract and I bet most all of us will walk away today!! If you dont believe me Castle, just send out a money order with that amount on it with our contractual release and see how many cash the check !!!!

Please list all lab options below and add as many as needed.

1. lab Source
 








Anonymous said:
Was it just me, or did everyone else feel that the billing department was a little hostile towards us. I was shocked to find that the two rudest individuals were the CFO and the manger over billing. They calmed down after lecturing for 30 minutes and performing a flamboyant lip sync, but I was still offended by the way they introduced themselves and tore down the sales force.

They really don't know how a business operates, if they did, they would know that the sales force puts a roof over their heads.
Click to expand...

Totally agree. I can't believe they are so stupid to not consider the lack of training salespeople are getting inregards to the forms. red flags everywhere my friend. We all noticed
 








I am reporting a post I put in another thread. I am doing it because it has to do with this last training and someone who was mentioned in a previous post on this thread.

Below is the post:

I will quote from what was heard from a top manager (not sales) when asked about the Tox industry and how insurance companies will figure things out to decrease reimbursement. He responded and said that we are in the midst of a "land grab" getting as much new business as possible before we see declines from insurance.

That answered everything I needed to know. All they want is new business, if you build a good territory, they don't care. They want reps to get new business and not manage accounts, once you are just servicing current accounts, you are out on your but. This is a "land grab" and all they want is new accounts from. What they don't understand is that they will lose those current accounts if they treat reps like this.
 
















When I was fired a couple of weeks back, I got a letter from CW in HR. First off it is a two page letter printed on three pages. What a Frickin moron. Take some pride in your work. Anyway, the letter addressed only the non compete. Nothing more. But I just got fired because I suck. So what are they afraid of? Why not let me go to the competition and suck there? It would be better for Castle. The absolute stupidity and unprofessional behavior at all levels is stunning.
 








Anonymous said:
When I was fired a couple of weeks back, I got a letter from CW in HR. First off it is a two page letter printed on three pages. What a Frickin moron. Take some pride in your work. Anyway, the letter addressed only the non compete. Nothing more. But I just got fired because I suck. So what are they afraid of? Why not let me go to the competition and suck there? It would be better for Castle. The absolute stupidity and unprofessional behavior at all levels is stunning.
Click to expand...

No way that non compete would hold in my state.
 
















If Rob says you suck then take it as a compliment. Non compete agreements only hold up in certain states. I read it and came to the conclusion that after an account which you called on or set up for Castle has not sent in a sample for 60 days then it is no longer considered a "Castle" account. I waited my 60 days on accounts I had called on. As for the accounts I boarded for Castle they eventually leave Castle. That is one of the things they do not tell you. You will lose accounts because of poor customer service. Yes the testing is 99% or 100% but not the same for customer service. The first sign of good customer service is how you treat your employees. If employees are treated well then it usually transfers to the customer. Only people at the corporate office are treated well.
 








Anonymous said:
If Rob says you suck then take it as a compliment. Non compete agreements only hold up in certain states. I read it and came to the conclusion that after an account which you called on or set up for Castle has not sent in a sample for 60 days then it is no longer considered a "Castle" account. I waited my 60 days on accounts I had called on. As for the accounts I boarded for Castle they eventually leave Castle. That is one of the things they do not tell you. You will lose accounts because of poor customer service. Yes the testing is 99% or 100% but not the same for customer service. The first sign of good customer service is how you treat your employees. If employees are treated well then it usually transfers to the customer. Only people at the corporate office are treated well.
Click to expand...

I have noticed that. The billing department chewed us out, then said they would like to speak with clinics before setting up direct bill. I thought to my myself, no way I would let these jerks ruin a deal with their un-tactful rude manner. I then got to thinking that their customer service probably sucks too.
 








Do they provide any type of commission sales report at this point? We were given our numbers by the DVP each week and everyone warned us that the numbers never match what the clinics said they sent in. When one of the top reps asked for a sales report they were told there was no such report. What kind of a sales company does not have a sales report? Every other company provides tracking from the time the sample arrives to the time the result is sent to the customer. You could tell that each time someone was fired it was planned because a fedex would come in the mail the next day. One day I questioned my numbers because I saw a conflict. I handled it in a very polite way. The next day I was let go. I know it wasn't planned because my fedex did not come for days. One rep had 20 samples a week and then suddenly none. When she went to her clinic they said they had been sending them in? A mistake? I had previously asked my DVP about this conflict and he said he would check into it but never responded.
 








Anonymous said:
Thank you very much!
Please, let's start a list below all of the possible lab companies that all of us, betrayed Castle Family Members, can go to when we are fired, let go or removed for no good reason. Capitalism in America is what makes it so great and it also provides a checks and balance for many things. Restrain of trade is unconstitutional and non competes are just that in most cases according to many of The Supreme Court States interpretations.
"Absolute power corrupts absolutely."
With the fear of losing the best accounts to the best sales persons to the competition should offer some protection to the sale force. Without it, all are at the mercy of any whim.
Castle, thank you for the opportunity but know one likes being harvested! Offer the $2001.00 to leave is not enough I feel. Offer the money and a total release from any restrictions you placed on us with that contract and I bet most all of us will walk away today!! If you dont believe me Castle, just send out a money order with that amount on it with our contractual release and see how many cash the check !!!!

Please list all lab options below and add as many as needed.

1. lab Source
Click to expand...

I moved on from Castle and have done well. That being said it was not fun and I know it isn't fun for anyone to be fired. Listing the options is not as easy as it sounds. Labs can be very regional. We have a lab in my area that is very successful but in other areas of the country nobody has heard of it. Ameritox and Millenium are having issues right now and they are two of the big ones.

You have two choices. One is to work as an employee of a lab or go on your own as a 10-99 representative. Be very careful who you chose as a 10-99 rep, Some people have been burned by making the wrong choice. If you type diagnostics or laboratory in the heading here on CafePharma you should get a list of all of the labs and you can read some of their blogs to get a feel and ask people if there are openings. Hope this helps.
 
















Warning to all women who attend training. The DVPs are sleaze bags and will try to get you drunk. They start shots around two every day and the crude humor, touching, and flirting is over the top. They don't care if you are married or not, they are wolves. I watched two DVPs take women to their room after they got them stupid, pass out on the floor drunk! When their are only 6 DVPs and two are doing this crap and the rest are trying, it makes for a pretty corrupt environment. This place is a sexual harassment lawsuit ready to happen.
 








I'm a guy and LP was bragging about his eye lift during the interview process. Talking about how the ladies were gonna love it. Okay. Whatever old man. How about we talk about business rather than you nepoleonic issues. So you are short. So you have little hair. So you have no formal education. No one cares. Don't create some myth about being the greatest sales manager ever. EVER. The love shack is not real sales. It is called pimping. Stop trying to buy your kids love with a Camero. The one you said you would buy him now and it would be waiting for him when he can drive. He is 14. Who wants a car that has sat in a driveway for two years? Why do you have to buy his love? You built a miniature golf course in your back yard so he would want all his friends to hang at your house this summer. Great, micro manage him like you try to do your reps and he will be fired by you as well by mid july. Try being yourself. He might like that guy. Probably not because you don't like the real you. If you did you wouldn't have made up all the other crap. You would not constantly talk about how great you believe yourself to be. You are not. You don't even want to be a dvp. You want only the money. But you can't go back to being a rep. So you are stuck doing something you hate. You told me and others that Rob BEGGED you, BEGGED you to take the DVP job. Since you took it now you can't back out of it. You hate your job, so you will make sure those around you hate their jobs, and before they hate it enough to quit, you will fire them. Just so you can put a stain on their career. You are pathetic. If I were you, I wouldn't like myself either. But I'm not you, and for that I am greatful.
 








Anonymous said:
Warning to all women who attend training. The DVPs are sleaze bags and will try to get you drunk. They start shots around two every day and the crude humor, touching, and flirting is over the top. They don't care if you are married or not, they are wolves. I watched two DVPs take women to their room after they got them stupid, pass out on the floor drunk! When their are only 6 DVPs and two are doing this crap and the rest are trying, it makes for a pretty corrupt environment. This place is a sexual harassment lawsuit ready to happen.
Click to expand...

Dang! This place is getting worse and worse! If Scott wants to save his company, he needs to clean house and put all blame on Rob, using him as a scape goat.

Bad things coming his way if he doesn't. I don't know how he can change healthcare with tools like this running the show.
 








Anonymous said:
I'm a guy and LP was bragging about his eye lift during the interview process. Talking about how the ladies were gonna love it. Okay. Whatever old man. How about we talk about business rather than you nepoleonic issues. So you are short. So you have little hair. So you have no formal education. No one cares. Don't create some myth about being the greatest sales manager ever. EVER. The love shack is not real sales. It is called pimping. Stop trying to buy your kids love with a Camero. The one you said you would buy him now and it would be waiting for him when he can drive. He is 14. Who wants a car that has sat in a driveway for two years? Why do you have to buy his love? You built a miniature golf course in your back yard so he would want all his friends to hang at your house this summer. Great, micro manage him like you try to do your reps and he will be fired by you as well by mid july. Try being yourself. He might like that guy. Probably not because you don't like the real you. If you did you wouldn't have made up all the other crap. You would not constantly talk about how great you believe yourself to be. You are not. You don't even want to be a dvp. You want only the money. But you can't go back to being a rep. So you are stuck doing something you hate. You told me and others that Rob BEGGED you, BEGGED you to take the DVP job. Since you took it now you can't back out of it. You hate your job, so you will make sure those around you hate their jobs, and before they hate it enough to quit, you will fire them. Just so you can put a stain on their career. You are pathetic. If I were you, I wouldn't like myself either. But I'm not you, and for that I am greatful.
Click to expand...



Totally makes sense that he has been divorced 5 times. He can't get along with anyone!
 
















Anonymous said:
I'm a guy and LP was bragging about his eye lift during the interview process. Talking about how the ladies were gonna love it. Okay. Whatever old man. How about we talk about business rather than you nepoleonic issues. So you are short. So you have little hair. So you have no formal education. No one cares. Don't create some myth about being the greatest sales manager ever. EVER. The love shack is not real sales. It is called pimping. Stop trying to buy your kids love with a Camero. The one you said you would buy him now and it would be waiting for him when he can drive. He is 14. Who wants a car that has sat in a driveway for two years? Why do you have to buy his love? You built a miniature golf course in your back yard so he would want all his friends to hang at your house this summer. Great, micro manage him like you try to do your reps and he will be fired by you as well by mid july. Try being yourself. He might like that guy. Probably not because you don't like the real you. If you did you wouldn't have made up all the other crap. You would not constantly talk about how great you believe yourself to be. You are not. You don't even want to be a dvp. You want only the money. But you can't go back to being a rep. So you are stuck doing something you hate. You told me and others that Rob BEGGED you, BEGGED you to take the DVP job. Since you took it now you can't back out of it. You hate your job, so you will make sure those around you hate their jobs, and before they hate it enough to quit, you will fire them. Just so you can put a stain on their career. You are pathetic. If I were you, I wouldn't like myself either. But I'm not you, and for that I am greatful.
Click to expand...

Make no mistake. The Camero and golf course and wanting his son to want to be there because he was the cool dad were things he discussed on multiple district calls as well as multiple 1 on 1 calls. Multiple times. Not just in passing either. At length, on and on and on. You know time we could be knocking on doors. Just wanted to make it clear this is his obsession. Controlling other people. Controlling them so they do not look at or see him for who he is, a bitter little man. Pathetic.
 








Top Bottom
Back
Quote