There are some very fundamental shifts in this place. Whether they want to admit it or not, this place has turned from a people-centric organization into a profit-obsessed government pandering brothel. We lost interest in our own people and completely disregard corporate well being. They no longer believe the function of the traditional sales calls. While this idea is a moot point, their total dismissal is very transparent in the way they handle this whole firing and hiring process. In my humble opinion, the key to success generally lies somewhere in between these 2 extreme approaches. When the arrogant SSF management slaughters its own people in such a callous and disingenuous fashion, it WILL come back to haunt them. Corporate karma is a bitch! Goodwill goes a long way. They want to save time and money at the expense of its own people and morale. They simply forget one important thing. It takes committed and loyal people to implement and execute your new ideas, or in this case, this perfunctory and dopey ecosystem. This whole thing is so half-ass, uncoordinated and particularly poorly managed by the lowest talent in the pool. Think about it, both FedEX and USPS have the same fundamental mission. Look at their people and the profitability of these two. Which one would you rather deal with if you have a choice. You get the idea....