Anonymous
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Anonymous
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the reality is that nobody in senior leadership wants to know the truth because that would destroy the house of cards they have built for themselves. One simple audit of any territory in America would turn up hundreds of fake calls where an absolutely no see doctor has hundreds of calls recorded. a simple check by having someone go into an office and ask a few questions or just try to get back to see the doctor would be enough. they don't want to know the truth pure and simple.
Be glad you're in the US. This is what they do in smaller countries, like the UK where I work. We get DFUs = Detail Follow Ups, which are exactly what they sound like. And fake docs put in TS to check we're not calling on dead guys. But we don't sample drop although we do lots of lunches. Route planning is simpler but we get the same BS field days. Interesting to see you get much the same crap in every country.......