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Just a heads up to anyone looking at the open territory manager positions for the West Region Surgical team. Ask the region manager how many of his reps have left since he started about a year and a half ago. If he is honest with you, good chance you will end the interview right there.
 






Worked at ConvaTec for two years and I have blocked it from my memory. I don't know what to say except it was the worst sales role I have ever been in. There is just no fundamental strategy and no leadership team that has the experience to build a plan for the U.S. market. No idea how this company continues to exist with the lack of a selling strategy for the current landscape and the culture that exists in Somerville. Turnover is crazy.
 






When I saw the post about ConvaTec being an "admired and innovative company" recognized by US News and World Report I about fell off my chair....with shock, amazement, and laughter. Sure enough, those facts cannot be substantiated or are so far from the truth it is ridiculous. This company totally lacks the core fundamentals of leadership from the top layers of every division (wound, ostomy, etc.) which includes sales, marketing, national accounts, and sales ops. There is no strategic direction and there has been no innovation in the last 10 years for any division. If you are looking to get into medical sales and want to be successful avoid ConvaTec. Here, you will learn terrible habits, be subjected to bullying and micromanagement, and have zero support from senior leadership. The culture is toxic and the only thing leadership cares about are themselves and who has a bigger "title". It's only a matter of time before ostomy gets shut out of GPO's and slaughtered by the competition now that market share is not even 10% compared to where it was ten years ago (40%). It's obvious ConvaTec as an organization has lost its way. I would avoid this company at all costs.
 












anonymous said:
When I saw the post about ConvaTec being an "admired and innovative company" recognized by US News and World Report I about fell off my chair....with shock, amazement, and laughter. Sure enough, those facts cannot be substantiated or are so far from the truth it is ridiculous. This company totally lacks the core fundamentals of leadership from the top layers of every division (wound, ostomy, etc.) which includes sales, marketing, national accounts, and sales ops. There is no strategic direction and there has been no innovation in the last 10 years for any division. If you are looking to get into medical sales and want to be successful avoid ConvaTec. Here, you will learn terrible habits, be subjected to bullying and micromanagement, and have zero support from senior leadership. The culture is toxic and the only thing leadership cares about are themselves and who has a bigger "title". It's only a matter of time before ostomy gets shut out of GPO's and slaughtered by the competition now that market share is not even 10% compared to where it was ten years ago (40%). It's obvious ConvaTec as an organization has lost its way. I would avoid this company at all costs.
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100% accurate, and sadly so true. Ostomy's fall is heartbreaking as once, maybe only 7-8 years ago, the top IDNs were Committed to CVT Ostomy products, with few exceptions. The lies, unethical salespeople, and management behaviors made it easy for those top hospitals and clinicians to turn away. "New Name Patient Capture" was an embarrassment. At one point, a key distributor partner representative was providing names of patients that were not even ostomy patients to their local CVT Ostomy Rep. Or representatives being pressured by District Managers to go into hospitals each week to pick up these names in person. Hey, CVT paid money for each new Ostomy patient's name that reps "captured." I am sure ConvaTec is so proud of this program and how horrific it came across to clinicians and patients who found out what was going on. Representatives actually getting incentivized and ranked for each patient's name they could "capture", I mean collect. Corporate Accounts then facilitated the loss to where we are now. WINNING - not. R.I.P. CVT. Maybe just sell the rest of the product lines off to Medline too! Yes, stay away from this Titanic of a company.
 


















anonymous said:
100% accurate and sadly so true. Ostomy's fall is heartbreaking as once, maybe only 7-8 years ago, the top IDNs were Committed to CVT Ostomy products, with few exceptions. The lies, unethical salespeople, and management behaviors made it easy for those top hospitals and clinicians to turn away. "New Name Patient Capture" was an embarrassment. At one point, a key distributor partner representative was providing names of patients that were not even ostomy patients to their local CVT Ostomy Rep. Or representatives being pressured by District Managers to go into hospitals each week to pick up these names in person. Hey, CVT paid money for each new Ostomy patient's name that reps "captured." I am sure ConvaTec is so proud of this program and how horrific it came across to clinicians and patients who found out what was going on. Representatives actually getting incentivized and ranked for each patient's name they could "capture", I mean to collect. Corporate Accounts then facilitated the loss to where we are now. WINNING - not. R.I.P. CVT. Maybe just sell the rest of the product lines off to Medline too! Yes, stay away from this Titanic of a company.
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I had heard this story before but was not sure if it were true; a former CVT Ostomy Rep padding his new name capture submissions for the $$. Non-ostomy patients received calls from the poor Convatec Concierge person to follow up, learning these patients were not ostomy patients at all but were in the hospital for something else. It sounded like a "let me do you a favor" agreement between the ConvaTec ostomy rep and the distributor rep. I never heard if this scam escalated to any consequences, but I did hear that the TM dude was later let go, I think, for something else. Day in the life at Convatec.
 






How about the knuckle head surgical territory manager based in Las Vegas that was fired last year for lying and falsifying documents to one of the biggest distributors, in an attempt to get them to stock the latest surgical dressing. This guy was a major manipulator and cheat. Within 5 minutes of talking to him, you could tell that he was lying about everything. He put a lot of people at risk. Another good hire by convatec… What were they thinking when they hired this creep??
 






anonymous said:
I had heard this story before but was not sure if it were true; a former CVT Ostomy Rep padding his new name capture submissions for the $$. Non-ostomy patients received calls from the poor Convatec Concierge person to follow up, learning these patients were not ostomy patients at all but were in the hospital for something else. It sounded like a "let me do you a favor" agreement between the ConvaTec ostomy rep and the distributor rep. I never heard if this scam escalated to any consequences, but I did hear that the TM dude was later let go, I think, for something else. Day in the life at Convatec.
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It is horrifying what is happening to the ostomy division. TM’s are still getting paid for patient’s names and doubling down on those that go to 180 Medical. In fact, despite referrals to other DME partners ConvaTec is actively calling and switching patients off what is ordered and moving them to 180. There are at least 4 stop gap measures in place to switch patients to 180. Also, when TM’s tell nurses they can send competitive orders to 18o Medical and they won’t be switched don’t trust them. They are switching them beyond the nurses order and the poor patients are too naive to know better. This company has no integrity and no morals. The scumbag GM (MD) is a Cardinal cast off failure and his sales director sleeze buddy (SM) was just fired for inappropriate behavior and bullying. Not a good look at all!
 






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