Average length of Stay for Intuitive Reps

I'm an experienced rep. I had some interaction with them a while back. Several of their managers kept talking about their "collaborative sales process." When I first heard it, it sounded normal-so I didn't press them on it. Lots of companies and sales forces collaborate-especially in big pharma back in the day. But they really stressed it. I couldn't help thinking that it was code for something else. Anyone know what they really mean, or was it my imagination?
 






I'm an experienced rep. I had some interaction with them a while back. Several of their managers kept talking about their "collaborative sales process." When I first heard it, it sounded normal-so I didn't press them on it. Lots of companies and sales forces collaborate-especially in big pharma back in the day. But they really stressed it. I couldn't help thinking that it was code for something else. Anyone know what they really mean, or was it my imagination?

I know the memphis guy left
 






I know the memphis guy left

He left because he sucked. He didn't know his ass from his elbow.

5 years ago our attrition rate was at around 40% which was terrible. Our management team recognized that and made some changes toward a better culture. We can't help the fact that our company is growing faster than we can hire and our reps work incredibly hard. The company stock is trading at over $425 per share. Do you realize how rare that is nowadays? It is a great time to be at Intuitive Surgical. Our attrition rate last year was around 17%, which is right at the national average, and we are now promoting managers from within and implementing internal management development programs. Reps are sticking around longer and longer and we (management) are learning from our mistakes from years ago. We are still a young company and we make lots of mistakes. I'm glad I'm a part of the company (that's not just the koolaid talking either). It is an incredibly rewarding experience to partner with hospitals and surgeons to promote daVinci every day.
 






The best way to describe the culture at ISI is "INTENSE" - everyone there is intense. I've never walked into more unwelcoming environment in my life. After a 7+ hour day of interviews, I walked out of there thinking "Oh, hell no! I would not work for these people if they offered me $1M a quarter!" And they called me back for more interviews with upper management a few days later. I told their recruiter "No thanks." He told me I was "crazy" - "This company is great, the culture is intense but we are making money!" I want to work with a team that is professional and successful, not "INTENSE". If you like "INTENSE" and no personal life, ISI is the place for you.
 






The best way to describe the culture at ISI is "INTENSE" - everyone there is intense. I've never walked into more unwelcoming environment in my life. After a 7+ hour day of interviews, I walked out of there thinking "Oh, hell no! I would not work for these people if they offered me $1M a quarter!" And they called me back for more interviews with upper management a few days later. I told their recruiter "No thanks." He told me I was "crazy" - "This company is great, the culture is intense but we are making money!" I want to work with a team that is professional and successful, not "INTENSE". If you like "INTENSE" and no personal life, ISI is the place for you.

Wow. That's about the dumbest post I've seen in a while. You wouldn't work for Intuitive for $4 million dollars a year? That's what you said in your post which makes you a complete idiot. You shouldn't be on our board anyway.
People interpret words differently and because you chose to twist INTENSE into something negative doesn't mean you're at all correct in your analysis. Intuitive Surgical IS an intense company. We are very intense and passionate about what we do every day for patients, surgeons and hospitals. Our hospitals are intense about building successful robotics programs. Our surgeons (as you should know) are intense people who demand the best surgical options for their patients. Don't mistake intensity for something that its not. You missed the point and the boat. Good luck in the future.
Thanks for not moving forward to the next round of interviews.
 






Wow. That's about the dumbest post I've seen in a while. You wouldn't work for Intuitive for $4 million dollars a year? That's what you said in your post which makes you a complete idiot. You shouldn't be on our board anyway.
People interpret words differently and because you chose to twist INTENSE into something negative doesn't mean you're at all correct in your analysis. Intuitive Surgical IS an intense company. We are very intense and passionate about what we do every day for patients, surgeons and hospitals. Our hospitals are intense about building successful robotics programs. Our surgeons (as you should know) are intense people who demand the best surgical options for their patients. Don't mistake intensity for something that its not. You missed the point and the boat. Good luck in the future.
Thanks for not moving forward to the next round of interviews.


Dude did you just get out of cast?! You are obviously drinking the kool aid. The guy who didn't take the job is smart. Intense to these people means self important jackasses micro managing you because they have no idea what they're doing. They get off on seeing fear in people's eyes and makes them feel big (since most of them are short bastards with short man complex) to use their stupid buzz words.
You think you're super cool because you're still with ISI? Just wait...you have a target on your back and you're too busy drinking kool aid and shoving your head up your CSMs ass to know it
 






"Dude did you just get out of cast?! You are obviously drinking the kool aid. The guy who didn't take the job is smart. Intense to these people means self important jackasses micro managing you because they have no idea what they're doing. They get off on seeing fear in people's eyes and makes them feel big (since most of them are short bastards with short man complex) to use their stupid buzz words.
You think you're super cool because you're still with ISI? Just wait...you have a target on your back and you're too busy drinking kool aid and shoving your head up your CSMs ass to know it[/QUOTE]

Didn't just get out of class. Don't need koolaid to be happy with my job and the hospitals I call on. Don't have a CSM at the moment (previous got promoted) and my head is not up anyone's ass.
Is it that weird to be happy in your job anymore or is it just that so many people have left ISI in the past number of years that no one thinks that anyone can be happy here? Maybe I've just been blessed with good managers and teammates.
 






























Why don't you have a manager at the moment? That's questionable.

What is typical day of hours to work? Realistic comp?

As I clearly said in post 27 that you're referring to, he was promoted. Great people interviewing for his old job that I've seen so far.

Typical "day of hours to work"? Not totally sure what you mean but I guess you meant to say how many hours a day do ISI reps work. The answer is a lot. It's very rewarding and I still have time for my family and weekends all to myself (used to be on call in Cardiac Rhythmn which sucked).

Realistic comp is 200-225 for CSRs (Clinical Sales Reps), higher for ASMs (Capital Sales Reps) since they sell the actual robot systems for about 2 million per.
 












Since when did 220k+ not come with working your ass off? If you have something better, take it. It amazes me how a bunch of pharma reps can come on here and just complain and worry about everything.

Why should someone that is making that kind of money not have to continue to prove themself? I'm confused...If want permanent employment, work for the government... You soft, (relatively) overpaid, sample droppers who are too scared to leave should probably work for in the offices that you call on when you get laid off. The doctors that you have been bringing lunch to for the past 20 years surely love you and the value you have provided.

If you work for intuitive, you will probably leave and say the managers were too "intense". Compared to what, pharma? On the flip side, if you can find another job where you can make over 200k, take it and keep it. They don't come around often. Intuitive is not the answer to making 200k a year but it is one of them.
 






Since when did 220k+ not come with working your ass off? If you have something better, take it. It amazes me how a bunch of pharma reps can come on here and just complain and worry about everything.

Why should someone that is making that kind of money not have to continue to prove themself? I'm confused...If want permanent employment, work for the government... You soft, (relatively) overpaid, sample droppers who are too scared to leave should probably work for in the offices that you call on when you get laid off. The doctors that you have been bringing lunch to for the past 20 years surely love you and the value you have provided.

If you work for intuitive, you will probably leave and say the managers were too "intense". Compared to what, pharma? On the flip side, if you can find another job where you can make over 200k, take it and keep it. They don't come around often. Intuitive is not the answer to making 200k a year but it is one of them.

Very true. Not to mention all the stock options!! That's the true reason to stay here. Anyone that has been here over 2.5-3 years or so, is raking in the cash from the market crash of 2009. We would be idiots to leave before we're vested. Yes, the culture can be intense, and mngt expects a lot. To have the opportunity to sell this technology and build programs at accounts is honestly one of the most challenging, but fun jobs I have ever had. Regardless of what you think, Intuitive is the most innovative, organized, well run company in the industry. If you're not happy, please keep your comments to yourself.
 






You'll be in good shape to wait for the options to vest. Wall Street likes to cut down tall poppies though. All you need is one major recall, poor study results, a miss on earnings, a new competitor...many risks are out there
 






You'll be in good shape to wait for the options to vest. Wall Street likes to cut down tall poppies though. All you need is one major recall, poor study results, a miss on earnings, a new competitor...many risks are out there

We have never had a recall, and I doubt it will happen. Even if it does, we will recover over a short amount of time. Things like this have happened before (stock dips), but it always recovers itself. Not too worried, but thanks for the concern.
 






I own a lot of ISI . I have bought and sold several times . For all you young bucks, all this is a repeat of US surgical back in 89 90 . Stock blew threw the roof just like ISI is doing and will continue to . That is until competition comes out and when some one like JnJ wants to own you . So please go out and sell sell what ever it is that you sell . Make as much as you can and save it . I am counting on you . Also please start paying a dividend so i can reinvest and buy more . Love you guys well maybe like you guys but love your stock
 






To those who have worked for or currently work for Intutive. If you were starting day one today, it wouldn't seem that the stock option vesting would be nearly as attractive. Strike price in the $400's, 4 years down the line when it vests it would be hard to imagine the value being what it was if you were a rep starting 3-4 years ago and just vested now. Thoughts?