Anonymous
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Anonymous
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I'd say some of the posters can speak to the real issues here. While not with the company since its inception, many reps have seen the change in the type of management recruited by the company. Rather than promote the small pharma culture Astellas was known for, big pharma recruits began implementing the only type of management style they knew: big pharma. Even after the inception of the company, only successful, experienced reps were wanted.
Now they only seem to hire whichever empty-headed cheerleader will do and say exactly what their big pharma manager asks, and that includes rude, pushy sales tactics. If a rep finds that disrespectful to the doctors and the doctors' time, then the rep is pushed out. Management now doesn't understand how to adapt to different personalities, on the part of reps or on the part of customers. How many people have had a manager kicked out of an office, or have been told later by doctors not to bring their managers? How many have seen offices change policies because of a manager? Managers cannot even accept that personalities other than pushy cheerleaders can be successful, even when the numbers say otherwise. The quality of manager at Astellas has changed drastically. People are motivated by fear.
As I hear you speak about managers getting kicked out of offices and/or being asked NOT to come to an office with a rep, this brings to mind a VERY REAL scenario that played out in the Maryland area (Big Uro practice). The manager had a bad reputation when she "repped" in these offices while at another company. This put the Astellas Rep calling on these offices in a very precarious place. The physicians made it clear that the manager was not welcome. Not very easy to avoid going to one of the largest Uro practices in the company when the manager did a field ride.
Once the Rep was FORCED to inform the manager about her "unwanted" status in that office, so began the "paper trail" for the Rep. This behavior was repeated over and over by this manager. I trained with some of the reps on that team, served on committees with them, went to Summit Club trips with them.....They are now all gone. Strange coincidence? Doubtful!!!
Why does Sr. Management give these kinds of managers unlimited harrassment power?