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Hey there Zig!   Your territory probably wasn't getting enough turns on the screws to justify keeping them; but were OK on the plates.  Besides, you really didn't need those screws because you found an acceptable replacement.  The bean counters sitting at their computers in Warsaw look for what inventory could be returned to reduce SG&A on one screen while watching ZMH stock price go up on the other.  They're not interested in helping you grow sales...its ALL about earnings per share.