I've wondered this for some time now. Do reps lie out of fear? Or do they lie to maintain power?
At a foundational level - people lie because their moral compass is shot. They don't care about what it ultimately means about themself as a person.
It's interesting competing for business against broken people who will lie to customers in order to save business. What they don't know or don't understand is that the old saying "the truth always comes out in the end" holds true. And then they look stupid and have lost all credibility.
And in sales - you are only as good as your word.
At a foundational level - people lie because their moral compass is shot. They don't care about what it ultimately means about themself as a person.
It's interesting competing for business against broken people who will lie to customers in order to save business. What they don't know or don't understand is that the old saying "the truth always comes out in the end" holds true. And then they look stupid and have lost all credibility.
And in sales - you are only as good as your word.