I can’t figure out why they are taking several of my Belsomra customers and turning them over to a virtual salesforce. I sound like a robot saying this:
“Doctor, as Merck evolves as an organization, we recognize there are several channels by which we can serve and support our customers. Starting May 1st, I will no longer have responsibility for BELSOMRA with your office. Merck remains committed to BELSOMRA as a treatment option for appropriate, adult patients with insomnia. To support you and your office, you will have a virtual sales representative with dedicated responsibility to BELSOMRA. We anticipate you will find this to be a positive experience and supportive of your needs. A virtual representative will be reaching out to your office soon to ensure you have a point of contact for BELSOMRA. I can also provide you with a copy of your virtual representative’s contact information.
“Doctor, as Merck evolves as an organization, we recognize there are several channels by which we can serve and support our customers. Starting May 1st, I will no longer have responsibility for BELSOMRA with your office. Merck remains committed to BELSOMRA as a treatment option for appropriate, adult patients with insomnia. To support you and your office, you will have a virtual sales representative with dedicated responsibility to BELSOMRA. We anticipate you will find this to be a positive experience and supportive of your needs. A virtual representative will be reaching out to your office soon to ensure you have a point of contact for BELSOMRA. I can also provide you with a copy of your virtual representative’s contact information.