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What did we learn from today's Novartis BS town hall?

Anonymous

Guest
A) That you are a vital part of shaping Novartis BS
B) Collectively, we'll implement Novartis BS
C) Novartis BS leadership value your input! You are a treasured soul!
D) Novartis BS layoffs will be announced in December
 








Quality and customer service is going to improve because of our Strategic partners. Our "Strategic Partners" ie IBM (for GIS), Wipro (for EWS), Infosys (for ERP) had been doing such a great job (wink wink). Now we will reduce their cost and the customer satisfaction is going to improve!!
 




Quality and customer service is going to improve because of our Strategic partners. Our "Strategic Partners" ie IBM (for GIS), Wipro (for EWS), Infosys (for ERP) had been doing such a great job (wink wink). Now we will reduce their cost and the customer satisfaction is going to improve!!

ok, i'll bite.

how would you do it better?
 




Quality and customer service is going to improve because of our Strategic partners. Our "Strategic Partners" ie IBM (for GIS), Wipro (for EWS), Infosys (for ERP) had been doing such a great job (wink wink). Now we will reduce their cost and the customer satisfaction is going to improve!!

This sure puts the BS in NBS ...