Voice of the Customer

[anonymous]

Year of the field is long gone.

 

[anonymous]

Hahaha, Year of the Turd, ya mean.

 

[anonymous]

Why F do you people keep sending me spam?!

How many times I have to unsubscribe?!

 

[anonymous]

If Novartis really wanted to listen to our customers they would:
- Allow them to give feedback on our ABL, our RD, our MSL, our FRM, our ADSAR, our ADSOC, our RAM and so on.
- They would also allow the customer to give feedback on our products and company as a whole.

It really shows how little corporate thinks of the field force. It’s another death of thousand cuts to this once great career.

 

[anonymous]

More wasted money… for nothing.

 

[anonymous]

If Novartis really wanted to listen to our customers they would:
- Allow them to give feedback on our ABL, our RD, our MSL, our FRM, our ADSAR, our ADSOC, our RAM and so on.
- They would also allow the customer to give feedback on our products and company as a whole.

It really shows how little corporate thinks of the field force. It’s another death of thousand cuts to this once great career.

Our customers are given the option to give feedback on our MSLs. Currently after every substantive interaction a survey is sent to the provider. In past every HCP that was visited by the MSl was sent survey comparing MSL to competitor MSL teams.

 

[anonymous]

Our customers are given the option to give feedback on our MSLs. Currently after every substantive interaction a survey is sent to the provider. In past every HCP that was visited by the MSl was sent survey comparing MSL to competitor MSL teams.

so…1 survey per week is sent out? Bfd

 

[anonymous]

so…1 survey per week is sent out? Bfd

Oh stfu. We all know 99% of our SS calls are just insignificant fluff just to pump numbers and hit metrics. I have never met a bigger group of ungrateful trash in my life.