Joe Darling has reorganized the product developement and manufacturing side of the company under Division VP's; Sports Medicine Division, Capitol Power Products (shavers, drills, saws, pumps, blades, etc), and Imaging (scopes & cameras). VP of Sales covers all US and came from Canadian Sales & Distribution Group after last VP proved to be short-lived. Internally, some have noted big rifts between functional groups, with some R&D badmouthing marketing and manufacturing and vice versa.
Production of electronics and related products and tubing are being moved to Mexico ASAP. Strange to many insiders is the decision to move the skilled electonics assembly to Mexico, while keeping the higher volume grunt work of making shaver blades in Largo. Moving these product lines is risky, because many of these product lines could have been so much more successuful if not for quality slip-ups over the past few years that have caused recalls and inability to supply customers. Mexican labor is not the answer to thier problems.
What do they do well? Service group does a real good job of serviceing and repairing products with minimal down time for customer. They are trying to boost their sales training team, but still have a long way to go. Beyond that ???
What do they do poorly? They are their own worse enemy. Can't seem to get new products out in a timely manner because they are constantly changing direction, priorities, or addressing another recall that should have never happened. So many recalls for steriliztion or sterile package problems are inexcusable and lead to us losing the business to competitors when we can't supply.
How can they improve? Hey I'm just a sales guy, but this company needs to get their departments to work together instead of against each other. Layoffs have robbed them of some of their senior product experts internally, and now we have problems finding someone who knows what we are talking about in largo regarding power handpieces. Decide what kind of a company Linvatgec is going to be. Establish a plan and reasonable priorities and stick with them. Remember that Linvatec's front line troops are your sales people, Linvatec's face to your customers. Give us the training, good products, and rewards (pay), and we will wage a good battle!
