They should be letting DM's go too, because at the end of the day, they don't bring true value to a representatives customers. They use the corporate card as a way to rack up their air miles, hotel points and any other perks they can think about. They work 1 day (the other is reviewing you previous day in the field, if you want to call it that) in the field after they land sometime mid-morning and then want to know what time your lunch is scheduled with your top account. To make matters worse they are having seconds of the lunch that is suppose to be for your providers, before one customer even steps in the room. You talk about unprofessional? Then they brag on those grueling 1 1/2 hour weekly teleconferences about how they have a good friend who is an ortho surgeon and tells you what you should be asking your customers, but when they come in the room, the manager doesn't say a peep (because he is wolfing down 2nds of your office lunch) and doesn't help you with your account. Customers ask about samples and other questions and all they give is double talk. They are more focused on banging away on their I-pad, so they can tell you all the wrong things you did during the call that they can put in your FCR.
Hey S.C. if you want to do something, take away their air miles and hotel points and then you can screw them like you are doing to the sales force, because you have a bunch of lame managers who have you snowed. They do not bring any true value to the table and you would be better off having a regional manger for administrative work (like Inventiv) and get rid of the dead wood (Like Uncle Waldo) and start looking at who you have put you misplaced trust in.