Salesforce CRM is making my life miserable. Any advice?

[anonymous]

My guess is that 60%-90% of the information reps enter in Salesforce at my company is total BS because management forces them to enter impossible amounts of data (usually data that confirms impossible amounts of rep activity). And the only way I see managers really using the data is to get rid of reps they don't like.

They go over the data with a fine tooth comb and inevitably find 1) mostly lies or 2) truthful information that does not "meet expectations". Either way, the rep is doomed. Does this happen everywhere?! Any advice on how to survive (this is happening to me now) ?

 

[anonymous]

No way to avoid it.

If you dont enter, they will fire you for low activity

If you do, they got ya.

It's the nature of the industry. Lie/Lie/Lie or we'll fire you for not lying
then, we'll fire you for lying.


Signed,
Rep who was fired for telling the truth

 

[anonymous]

I struggled with this issue for many moons before realizing that the only way to deal with it is to simply not care about the job. I enter truth and if it gets me fired, oh well, on to the next one.

 

[anonymous]

above comments are 100% Fact. every field rep and now because of pandemic, managers are putting in fake ride along field days. database is designed for 1 purpose, Catch and Kill. the few offices left that will barely allow a sample drop, now those are logged in as detail face call. it's a zero sum game for ALL pharma now. if other reps submit calls on no access dr's and offices, with signs posted on their policy's, DO NOT submit call. only thing reps can do in this environment now, pray u have manage that gets what is actually happening everywhere; or better to under deliver on calls that are actually legit vs putting in fake calls to meet unattainable KPI's. at least when companies start terminating field based employees on ridiculous metrics, at the very minimum, the company can't terminate us based on compliance violation, falsified records, etc. Everyone is screwed, essentially if you have psycho manager or regional-area directors.