Open Letter to Sean and Bob

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Anonymous

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I implore you to put your money where your mouths are and show us all how effective the SF.com CRM tool has been for HSP.

We would like to see the correlation between call input and corporate action, call input and rep performance, and opportunities tracked and opportunities won.

If you can show all of us the positive impact that this tool has had on the performance of those who use it, the case will have been made for why reps should spend more precious time in front of their computers and less with their customers.

No one doubts your good intentions. It's just time to pony up the results and let us see how valuable an investment this all has been.
 






Anonymous said:
I implore you to put your money where your mouths are and show us all how effective the SF.com CRM tool has been for HSP.

We would like to see the correlation between call input and corporate action, call input and rep performance, and opportunities tracked and opportunities won.

If you can show all of us the positive impact that this tool has had on the performance of those who use it, the case will have been made for why reps should spend more precious time in front of their computers and less with their customers.

No one doubts your good intentions. It's just time to pony up the results and let us see how valuable an investment this all has been.
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BLOW ME SIR
 






























Anonymous said:
I implore you to put your money where your mouths are and show us all how effective the SF.com CRM tool has been for HSP.

We would like to see the correlation between call input and corporate action, call input and rep performance, and opportunities tracked and opportunities won.

If you can show all of us the positive impact that this tool has had on the performance of those who use it, the case will have been made for why reps should spend more precious time in front of their computers and less with their customers.

No one doubts your good intentions. It's just time to pony up the results and let us see how valuable an investment this all has been.
Click to expand...

Hey, I hear ya, I think about this every time I go on SFDC. But it ain't about any the stuff you're asking about above - it's a way to retain customer info in a single place owned by the company - because when a rep "goes" - there's no other way to transfer their good contacts and customer info to the newbie or the manager. With SFDC, whether a rep has been at HSP for a year or 25 years, the contacts and pipeline info should all be in there for the next suit. This info is considered a company asset, so management feels they should have the right to control it.
 






Fuck them I put in bogus info regarding MY customer info. Phone # = hospital main line. Dir of Pharm. name misspelled. ICU mgr Shirley Temple or Barbara Boxer. When I'm no longer here there will be little value in the info I have put in.
 






Anonymous said:
Hey, I hear ya, I think about this every time I go on SFDC. But it ain't about any the stuff you're asking about above - it's a way to retain customer info in a single place owned by the company - because when a rep "goes" - there's no other way to transfer their good contacts and customer info to the newbie or the manager. With SFDC, whether a rep has been at HSP for a year or 25 years, the contacts and pipeline info should all be in there for the next suit. This info is considered a company asset, so management feels they should have the right to control it.
Click to expand...

If that were the case why the drive to log a certain number of calls each day, week, month, etc?
 












Anonymous said:
I implore you to put your money where your mouths are and show us all how effective the SF.com CRM tool has been for HSP.

We would like to see the correlation between call input and corporate action, call input and rep performance, and opportunities tracked and opportunities won.

If you can show all of us the positive impact that this tool has had on the performance of those who use it, the case will have been made for why reps should spend more precious time in front of their computers and less with their customers.

No one doubts your good intentions. It's just time to pony up the results and let us see how valuable an investment this all has been

Signed
Chicken Shit
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