OKC scored the lowest in the recent "survey" for a reason.

Anonymous

Guest
Inept leadership, piss poor training, disregarded processes, clueless HR, unqualified people in key positions. It's a joke. Where to start? Probably just before the "lean transformation" 7ish years ago? Supposedly to "take the lead" in a new way of thinking for manufacturing. Actually, a couple of years later it was revealed that OKC was about to be closed and actually "lean" was a sink or swim endeavor. Kudos for the effort. Problem is they left out the key element for a smooth 'transformation" which is "total employee involvement", they basically told everyone that your input will be considered but this is how we are going to do it. Like it or leave it. Just a bunch of pompous jackasses. The idea is to eliminate waste but what it actually does is make less people do more. Which in turn = cutting corners = a decline in quality and stressing out employees. Precisely why many companies abandon it over time. In essence it's a failure.

You try to express your disdain to the HR lady JoAnn and she'll tell you want you want to hear but never does anything about it, of course to cater to management. When she had her meeting for the Compass rollout a while back someone said something critical and her response was "if you don't like working here, you can always find work somewhere else." Classy.

They are having little six person "round table discussions" with Joe and JoAnn to try to get input from everyone, but you can tell it's only because they were told to do something from higher up and are required to. Kinda desperate. They think giving giving away movie tickets and pizza parties is the answer. Clueless. It's nothing but excuses when it comes to pay, overworked employees, leaders not taking priority in fixing problems that directly affect production and profits, blowing off employees when bringing those issues to light. All you hear is "it is what it is" or "there's not enough hours in the day". Worse yet, they will tell you that they will look into a problem and month goes by and nothing. You bring it up again a month later and then still nothing. 6 months later it finally causes several problems upstream and all of a sudden all their energy is tied up fixing a problem that should have been dealt with 9 months previously. It's just a shithole with pompous leadership that could care less about their employees.

Like the survey from 4-5 years ago where the concern was that 31% of SN employees would NOT recommend it to their friends as a potential employer caught some attention, it's good that this most recent survey exposes that the OKC facility has MAJOR issues. However, nobody that works there expects anything to really be done about it. It's ran by a bunch of amateurs from Joe to JoAnn to Troy to Michael to Curtis to Jeff to Paula. It's unfortunate because they have a quality employee base that they basically treat like shit.
 






Got news for you, it all filters down from Andover. The things you describe aren't unique to OKC. It's the corporate culture. HR in OKC might not give a shit and be inept. In Andover, they're totally corrupt and cater to leadership and covering up their transgressions.
 












Let's see, Okc?
When it goes bad this long it's solely managements fault. Dead head, no creativity and blind leadership smothered in nepotism. Some talent there but absolutely no killer sales reps. Managent doesn't know a winner sales person if they came up and bit them on the ass. I know, because I personally know several competitive reps that have tried to work with SnN in Okc and the mangent just couldn't make it work.
You guys only have some of the best orthopaedic implants in the world. SnN has gone from being #2 in trauma and probably #2 in total joints in Okc to almost dead last in about 7 years. Pitiful, pitiful, pitiful.
Management, you are a total failure in Okc! No reason for such poor results with what you have to work with. Buy a clue and give it to a distributor again. There is a couple of independent distributors around Okc that can turn it around in 9 months or less.
 






Let's see, Okc?
When it goes bad this long it's solely managements fault. Dead head, no creativity and blind leadership smothered in nepotism. Some talent there but absolutely no killer sales reps. Managent doesn't know a winner sales person if they came up and bit them on the ass. I know, because I personally know several competitive reps that have tried to work with SnN in Okc and the mangent just couldn't make it work.
You guys only have some of the best orthopaedic implants in the world. SnN has gone from being #2 in trauma and probably #2 in total joints in Okc to almost dead last in about 7 years. Pitiful, pitiful, pitiful.
Management, you are a total failure in Okc! No reason for such poor results with what you have to work with. Buy a clue and give it to a distributor again. There is a couple of independent distributors around Okc that can turn it around in 9 months or less.


While this may be true, I believe this thread is not about the Ortho division.
 






Let's see, Okc?
When it goes bad this long it's solely managements fault. Dead head, no creativity and blind leadership smothered in nepotism. Some talent there but absolutely no killer sales reps. Managent doesn't know a winner sales person if they came up and bit them on the ass. I know, because I personally know several competitive reps that have tried to work with SnN in Okc and the mangent just couldn't make it work.
You guys only have some of the best orthopaedic implants in the world. SnN has gone from being #2 in trauma and probably #2 in total joints in Okc to almost dead last in about 7 years. Pitiful, pitiful, pitiful.
Management, you are a total failure in Okc! No reason for such poor results with what you have to work with. Buy a clue and give it to a distributor again. There is a couple of independent distributors around Okc that can turn it around in 9 months or less.
 






While this may be true, I believe this thread is not about the Ortho division.

This is completely true. The recon turn around has to begin with Fredrickson making the changes that Kepler didn't have the balls or knowledge to execute. Until there are changes in the local field, too many customers have lost trust and are too frustrated to give us any play
 






This is completely true. The recon turn around has to begin with Fredrickson making the changes that Kepler didn't have the balls or knowledge to execute. Until there are changes in the local field, too many customers have lost trust and are too frustrated to give us any play
Hey dumbass, they weren't referring to the sales organization in OKC. They were talking about the company facility in OKC. Get a clue before you try to impress everyone with your intellect.