So the worst thing novartis could have ever done is to hire an ex GSK senior leader to work on anything with the sales force. Dez was with GSK for a long time holding multiple executive roles. GSK from 2010 on changed the way they manage and evaluate representatives, to the extent that managers had multiple pages of competencies they expected to see and would check boxes all day. As a representative you would be writing down PAGES of things to do at each visit to ensure you were checking those boxes. Wait for all the different types of strategic questioning, SPIN, advancing the call and sales cycle bs. All a nightmare, all common sense to any good rep, and has lead to a sales force at GSK that even to this day hates the company. For some reason overall that company just settled with being a miserable employer and place to work. Not 100% sure if he is going to try and transform Novartis in that way but if so, here is your warning, get out. Your mental health, relationships with family and friends will all suffer. Hopefully he doesn’t do this to the extent GSK does. Fingers crossed.