Maybe she expects the impossible from some...She has locations working so short staffed that it is impossible to carry to workload and do all the reports that she delegates to make her life easier for all her reporting. These useless grids and time consuming reports so that she can make her bonuses arent accomplishing what this company was created for.
Your grandmother and mine that needs good quality care from a company that has competent employees. Not employees that have no formal training yet are expected to make life decisions for the patient and change the settings on their machine. I can't see how they could live with themselves when someone dies because of a wrong decision made by a pst. It is written in policy and procedures of what to do or not to do..but with the staffing of locations many psts and csrs are putting the patient in jeopardy. Many psts and csrs are told to change settings, because we all no there are not Rts that are willing to help out.
She has had locations that were working as hard as they could and making a difference in the patients quality of healthcare, but when she doesnt like or want you around she will make sure that you are gone..then the short staffed location has to take on your job also. Makes perfect sense. Work short staffed, overtime that you are told to flex their time instead of paying OT. Send them out in vehicles that have out lived their safety. There is no pride of ownership when you look at the vehicles on the road for Rotech.
Such a sad concept Rotech is
