As a lab owner, your numbers are way off. Quotas are absolutely necessary. How else do you get a rep to work. Minimum daily calls and minimum monthly new sales. This is called proof you are doing your job and actually earning your money. Our reps get a salary, benefits, car allowance, vacation time, and sale training. All this costs money, plus the lab has to pay taxes on the rep. So if you calculate this it cost about $110k per year to have a rep on the payroll. If a reps quota is $8k of new business every month the total revenue generated is $624k per year. At a 20% profit on the work the that comes to about $125k profit off the rep. Under your 80% scenario the profit is only $100k. That is not hand over foot profits. 55% quota gets the lab a loss as the profits go down with less revenue coming in. Also profits depend on the type of work closed. Are there draw/collection costs, shipping, interfacing, etc.. Plus the lab owes taxes off the profit. You are an idiot. Legitimate labs set quotas that must be hit or the rep is fired! If your quotas are too high then the lab sucks. You have no idea what you are talking about. In case you did not know PAMA and commercial payers are lowering reimbursements to make quotas even more essential. Come to the table with facts about the lab industry and not advertising sales. Not all business' are the same a**hole!