Anonymous
Guest
Anonymous
Guest
at last national managers meeting they informed some dm's of the eventual elimination of the local csr position. this of course spread to all the dm's. they haven't given a definitive time frame for this to happen. the position will be replaced by the call center. pps is trimming costs all around to boost profitability while expanding now to 40 states with the fusion of the company on the east coast. if you work for the company your dm already knows this. just speculation but doesn't it seem like they're becoming apria jr.? less and less customer care and more streamlining and cutting costs? hello publicly traded company!!!!!