Kathy B+L

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Omg, is it true that when Kathy came over she started implementation of metrics and call avgs and all that need? People got passed, Good go is she going to implement that shit on the Ophthalmology side? FML
 






anonymous said:
Omg, is it true that when Kathy came over she started implementation of metrics and call avgs and all that need? People got passed, Good go is she going to implement that shit on the Ophthalmology side? FML
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Let's get real for a minute. She never started any of that stuff. It was always here. Her downfall is thinking that only call metrics matter and not much about quality. She actually thinks color coding high Prescribing Drs is a " best practice". She has no time for skills or competencies, probably because she clearly lacks both. Her extent of leadership is to micromanage any metric she can get her hands on, including opening inter office webpages. But ask her to make linkages or talk about how the business really is in a given market and you get the deer in the headlights look from her. The new guy is similar. " Put them points on the board" and you're fine. Just don't ask how.
 






anonymous said:
Let's get real for a minute. She never started any of that stuff. It was always here. Her downfall is thinking that only call metrics matter and not much about quality. She actually thinks color coding high Prescribing Drs is a " best practice". She has no time for skills or competencies, probably because she clearly lacks both. Her extent of leadership is to micromanage any metric she can get her hands on, including opening inter office webpages. But ask her to make linkages or talk about how the business really is in a given market and you get the deer in the headlights look from her. The new guy is similar. " Put them points on the board" and you're fine. Just don't ask how.
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Awesome, this is what I was trying to get away from at BL. It's about competencies, skills, achieving results. NOT METRICS, NOT COLOR CODING (seriously are you flipping kidding me?).
 






Who cares?!! Every company has metrics. If I was the VP of any business unit of any pharma company that's paying you a $100K+ base salary, I would want some assurances that you're not sitting at home all day, shopping, going to the spa, surfing at the beach, etc. Furthermore, based on the lack of class and disdain by employees on any given cafepharma company board regarding what they're trying to get away with to the detriment of the company, I'm very certain I want to track my employees to see if they're actually making an effort.

I realize your work ethic and whether or not you get out of the house and actually see customers is eventually going to reflect in sales performance and on a manager ride along, but I'd like some assurances. If you're not hitting the number, I'm going to wonder "is this person actually making calls?"

As an employee, I could care less about being measured on metrics because I DO get out of the house in the morning. Those that worry about being measured on 8 calls a day are clearly the ones that are already trying to figure out a way to make it LOOK like they're working.

My advice is to roll with it and check that box. Do your best to hit your quota, even if you can do it by calling on 3-4 docs per day. Then "detail only" the rest so you keep yourself and your manager off any lists. It's really not that hard.
 






anonymous said:
Who cares?!! Every company has metrics. If I was the VP of any business unit of any pharma company that's paying you a $100K+ base salary, I would want some assurances that you're not sitting at home all day, shopping, going to the spa, surfing at the beach, etc. Furthermore, based on the lack of class and disdain by employees on any given cafepharma company board regarding what they're trying to get away with to the detriment of the company, I'm very certain I want to track my employees to see if they're actually making an effort.

I realize your work ethic and whether or not you get out of the house and actually see customers is eventually going to reflect in sales performance and on a manager ride along, but I'd like some assurances. If you're not hitting the number, I'm going to wonder "is this person actually making calls?"

As an employee, I could care less about being measured on metrics because I DO get out of the house in the morning. Those that worry about being measured on 8 calls a day are clearly the ones that are already trying to figure out a way to make it LOOK like they're working.

My advice is to roll with it and check that box. Do your best to hit your quota, even if you can do it by calling on 3-4 docs per day. Then "detail only" the rest so you keep yourself and your manager off any lists. It's really not that hard.
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Not all companies base on metrics at least not the good ones, (REAL biotech for example...the ones that pay well over 100k) most could care less HOW MANY calls you make a day, just get out and do your job. Make appointments, do lunches, they don't care or look at how many calls you make BC they treat you like an adult and let you run your business without getting up all in your business.

IT'S ABOUT QUALITY AND QUALITY ONLY, who gives a F About HOW MANY calls you made of they are all shit and sample drops. When you attempt to put these metrics in that's all that is focused on bc that's what people panic and focus on. Like color coding docs that was tried over in neuro (tried that at BL, failed horribly). Not to mention the territories are TOO SMALL. You'll be in there every week and pissing them off.
 






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