Don't knock on Jemma. She's a great girl, and one of the few managers who actually spoke up. Intuitive doesn't let people manage they way they want to manage. Intuitive has the old school mentality of ruling by intimidation. I respect her for not giving in to upper mngt. It meant going back to being a rep, but I'm sure it made her life much more bearable. In regards to the bottle, she's a Brit! What do you expect? She was a blast to be around.