The most complacent chief executive in America has got to be Mr. Weldon of Johnson & Johnson. And maybe the luckiest as well, because he remains in his corner office despite an incredible collection of product recalls from all corners of the company: insulin pumps, syringes, hip implants, sutures, contact lenses, Tylenol (!), Benadryl, Rolaids, the list goes on.
Johnson & Johnson is a highly decentralized organization, so it is unusual to see so many breakdowns in product quality and safety because they span such a wide range of businesses. When this happens, responsibility must surely rest at the very top of the enterprise, with Mr. Weldon and the culture he has set in place. Mr. Weldon is almost the Tony Hayward of 2011, though unlike after BP’s disastrous Gulf oil spill, Johnson & Johnson keeps trucking along. But at some point the Teflon will start to wear off, and these mistakes will stick.
http://dealbook.nytimes.com/2011/12/...e-o-s-of-2011/
Johnson & Johnson is a highly decentralized organization, so it is unusual to see so many breakdowns in product quality and safety because they span such a wide range of businesses. When this happens, responsibility must surely rest at the very top of the enterprise, with Mr. Weldon and the culture he has set in place. Mr. Weldon is almost the Tony Hayward of 2011, though unlike after BP’s disastrous Gulf oil spill, Johnson & Johnson keeps trucking along. But at some point the Teflon will start to wear off, and these mistakes will stick.
http://dealbook.nytimes.com/2011/12/...e-o-s-of-2011/