Interviewing Tomorrow!

[Anonymous]

I am interviewing tomorrow for a position in Louisiana. I was told that this is an expansion territory. I have been very excited from everything I have learned thus far, but after reading cf have started to have second thoughts. What is the low down on this company? Are the managers really micro managers? Is there a base? I've seen commission ranges of 1 - 5% is that true? I've had positive feedback from some surgeons, but want a deeper look at the company. Thanks for any and all feedback.

 

[Anonymous]

I am interviewing tomorrow for a position in Louisiana. I was told that this is an expansion territory. I have been very excited from everything I have learned thus far, but after reading cf have started to have second thoughts. What is the low down on this company? Are the managers really micro managers? Is there a base? I've seen commission ranges of 1 - 5% is that true? I've had positive feedback from some surgeons, but want a deeper look at the company. Thanks for any and all feedback.

Biggest Micro management team in the business.

Do not come here to spread any ideas, get in line and shut up, Intuitive will tell you what and how to do it.

You will be on multiple conference calls weekly and will have multiple, intensive reports (3-4) weekly reports to roll up to your manager. Your manager will probably call you daily.

Not a great lifestyle, very little work/life balance, but there may be about a year left of good money, about 205k for the CSR job. Most don't think the trade off is worth it when you can make 175k and have a great work life balance. Many people want to move to this company cause of positive rumors in the industry, most of those stemmed from the financial opportunity. The stock used to be at $80 per share, it was a good opp back then to join the company and get some stock, but now, with the stock is at $260, the new reps most likely will not profit from the stock the way many did years ago. So the money that's left on the table is whatever you can earn based on the quotas you are given and the quotas could be unrealistic.

Intuitive has a good product, but many people say the culture/environment is not at all geared to its employees.

 

[Anonymous]

I agree with everything stated. If you need development and the money, take the job. But, save EVERY email. Document EVERYTHING YOU DO OR TOLD TO DO. Keep your old contacts and work to develop new ones. They will try to brain wash you into thinking they are the cream of the crop of the industry,but most companies hate the arrogant elitist attitudes. Look at job boards and not one will mentiona experience or training from companies like Intuitive. It's always Bard, Ethicon, Bos Sci. You'll work 70-80 hrs a week. You'll have to work nights, weekends at times, and will be on your laptop all the time. You'll be stressed out and fatigued but can have a tremendous sense of accomplishment...until the manager calls and cuts you down. They lead by fear. They WILL throw you under the bus. They will not protect you...EVER.

 

[Anonymous]

Who r u people????? CSRs r not on multiple conference calls a week, they do not have 3-4 weekly reports to do, and they probably do talk to their manager at least every few days!!! If u r a device manager and not catching up with your people regularly, shame on u!!!! U people should shut up unless u know what u r talking about. And by the way, every company has good managers and sucky managers. ISI is no different.

 

[Anonymous]

Who r u people????? CSRs r not on multiple conference calls a week, they do not have 3-4 weekly reports to do, and they probably do talk to their manager at least every few days!!! If u r a device manager and not catching up with your people regularly, shame on u!!!! U people should shut up unless u know what u r talking about. And by the way, every company has good managers and sucky managers. ISI is no different.

Congrats dickhead, you represent the .001% of reps that work here that don't have to suffer through the micro-management and endless reports/calls. Get in you car, drive to your manager's house and blow him (or her). Apparently your manager has protected you to a level that you owe 'em!

 

[Anonymous]

Who r u people????? CSRs r not on multiple conference calls a week, they do not have 3-4 weekly reports to do, and they probably do talk to their manager at least every few days!!! If u r a device manager and not catching up with your people regularly, shame on u!!!! U people should shut up unless u know what u r talking about. And by the way, every company has good managers and sucky managers. ISI is no different.

Actually ISI is very different. This culture is one of fear and micromanagement.

Do not take this job if your life or family life at all is important to you.

 

[Anonymous]

Who r u people????? CSRs r not on multiple conference calls a week, they do not have 3-4 weekly reports to do, and they probably do talk to their manager at least every few days!!! If u r a device manager and not catching up with your people regularly, shame on u!!!! U people should shut up unless u know what u r talking about. And by the way, every company has good managers and sucky managers. ISI is no different.

Accurate post below copy and pasted from another thread:

"Most if not all of the rumors you hear about ISI are true. ISI has worked very hard to earn the reputation that it deserves. It has always been challenging place to work, but over the last 2+ years it has become miserable. I was a CSR for over 5 (which made me a fossil) years and the ride had to come to an end before all the things that are truly important in my life were damaged beyond repair. In my 5 years I had 8 different CSM's, all of which were demoted, fired or quit. Obviously making the choice for me to go into management there an easy one. If you choose to not express that you would like to be a manager, start the stopwatch. CSM's are directly evaluated on the number of people under them they "develop" and promote. Ultimately making you now, useless to that CSM. Every new CSM wants a team full of people willing to sacrifice everything to move up a level. Which does wonders for your relationships in your accounts? You are not the first rep they've seen nor will you be their last. Your job will be used as leverage the moment you start trending below your quota whether you achieve quota or not. Three day ride alongs that begin at 6am and end well after 6pm are routine and will all claim they are not micromanagers. I can best describe the ride along as a three day interrogation in which the terms, "belief system", "Un-coachable", and my personal favorite, "professional maturity" will be used describe why you are not succeeding by Intuitive's standards. All these terms were used to describe reps of the year for those who think it was just me. This ride along will ultimately be followed up with a field ride report letter that your CSD and AVP are copied in on and it is filled with paragraph after paragraph of negative criticism on how you run your territory, or whatever your CSM feels will make them look like they are desperately trying to save your career and make you a better CSR... even if they have never done your job. If you are able to meet or exceed your increasingly unrealistic quota, you will receive no sincere thank you from anyone. You will, however, be rewarded with a 20-30% increase in your next quota and the thankless process will start all over again. This pressure forces everyone to sandbag cases to make sure that they do not go over quota by too much and it also forces cases to be made up just to make quota. Simple as that. That is how you survive. The only one who truly cares about your survival is you. While there are extremely talented sales professionals within Intuitive, the majority are never there long. They are replaced by people who are only out to climb the corporate ladder as quickly as possible. People that follow orders without question from someone one level higher no matter how ridiculous and blatantly useless the request is. So to all of you who are looking to get in, take it from someone who survived longer than most, it isn't worth it. I promise. Anyone with more than 4 years experience at ISI who feels different, I would love to hear from you!! To my fellow CSR's who are still going to bed each night with a pit in their stomachs, wondering how they are supposed to train 3 GYN's per quarter when the only GYN's left in your territory you wouldn't let touch you with a Qtip let alone a knife, there is life outside of ISI! It is sweet I assure you. So let ISI implode on its own, get out while you still have a spouse that loves you, kids that know you and a soul you haven't sold.

Wow that felt good!"