Interview process

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Anonymous

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I apply for a KAE position, took the test and after a few days I receive an email saying that I'm being considered and need to complete an online application in order to continue to move forward in the recruitment process. I'm really being considered for an interview?
 












not all people hate kae positions. It's like an intro to sales job or sales support. it's not working in an office every day and you're out and about meeting people. I think it's good experience depending what you're looking for and the pay can also be pretty good but that is all territory specific.
 






I'm a KAE and love it. Pay is pretty good and you get a company car and gas card. If you do your job right it is hard work but totally worth it. I've been here a while and I think it's a good company to work for. Don't listen to all the negative comments.
 






if they asked you to fill out an online app, they must be interested. The KAE position is tough, but once you meet all your clients, and they trust you, you can make pretty good money But like everything else, it is the effort you put in. The comp plan is not perfect. If you upsell a test, for instance, they need to see the additional revenue. So if at at the same time, they take a test in house - it negates your upsell. I ahhve always argued they should track by test number, but it is overall revenue. So if they reduce hours, lose a provider, it all hits your bottom line But good luck !
 






The KAE job is really hard work. It's a good job that depending on your location you may or may not be empowered to do what you tell the client you can do. It's really RMBD dependent, and how strong they are. The comp Plan most of the time has nothing to do with you in CA. if you want to make money for your sales and service effort Quest has the most favorable comp plan. Otherwise, LCA's comp plan based on the current marketplace in most territories is set up so you really aren't going to make great commission at all. LCA is chaotic a lot of the time without much guidance for newcomers. Operation communication on a National level is on an as they believe you need to know basis. This is all decided by people who have never been in the field. CA. VP's don't seem available to be field advocators. There isn't the atmosphere this location is a sales run company. Expect to make your sales numbers & secure business in your territory. Everything feels very CYA sometimes. They tend to lean in the direction of younger less experienced because they don't really pay that great. Or, don't see the value of paying for experience in certain positions. If you want the job you need thick skin and plan on finding your own way around. If you think you're going to make over $100,000 a year you better get a copy of the KAE Comp plan and read it front to back and ask a million questions because there are so many variables out of your control, and the comp plan is so complicated half of the people in sales don't understand how it works. If the job is in CA. You better think long and hard.
 






Anonymous said:
The KAE job is really hard work. It's a good job that depending on your location you may or may not be empowered to do what you tell the client you can do. It's really RMBD dependent, and how strong they are. The comp Plan most of the time has nothing to do with you in CA. if you want to make money for your sales and service effort Quest has the most favorable comp plan. Otherwise, LCA's comp plan based on the current marketplace in most territories is set up so you really aren't going to make great commission at all. LCA is chaotic a lot of the time without much guidance for newcomers. Operation communication on a National level is on an as they believe you need to know basis. This is all decided by people who have never been in the field. CA. VP's don't seem available to be field advocators. There isn't the atmosphere this location is a sales run company. Expect to make your sales numbers & secure business in your territory. Everything feels very CYA sometimes. They tend to lean in the direction of younger less experienced because they don't really pay that great. Or, don't see the value of paying for experience in certain positions. If you want the job you need thick skin and plan on finding your own way around. If you think you're going to make over $100,000 a year you better get a copy of the KAE Comp plan and read it front to back and ask a million questions because there are so many variables out of your control, and the comp plan is so complicated half of the people in sales don't understand how it works. If the job is in CA. You better think long and hard.
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Wow LCA is mirroring Quest. Comp plan sucks, goals are unattainable. Your thrown into the middle of the ocean, good luck hope you can swim. California is governed by managed care contracts there is NO selling and reimbursement is getting worse. You spend your da chasing list samples and managing rude staff complaints from clients along with long wait times I. The draw stations.
 






Quest in California has combined the sales/service position. We have one person servicing & selling, and over-all managing a territory, The one Specialty Test Rep for each region works through that one person. Our comp plan is based on commission and a quarterly bonus. If everyone works as a team and our regional manager knows what she is doing you can do well on the commission and bonus. West Hills/So. CA. Sales has done very well this year. Dumping contracts that LCA picked up has not hurt us. Dealing with rude customer complaints is an opportunity to better understand a client and their needs and how we can do better, and it's part of the job. Couldn't agree more that managed care and lower reimbursement makes sales harder and more complex to get. All the more reason to secure existing clients, along with being smart and strategic about the prospective new clients we spend our time on. When we do bring in the numbers consistently we expect to be paid for this effort and not be jacked around because billing decided to do a huge write off from the books that affects everyone's commission, this would be LCA. Quest corporate leadership has called to tell us we've done a good job. This never happened at LCA. Different styles for different people. None of the big labs are perfect, but you have to decide what's important to you. Being treated like a respected professional was at the top of my list and I'm happy at Quest. Others might have a different experience.
 






Anonymous said:
Quest in California has combined the sales/service position. We have one person servicing & selling, and over-all managing a territory, The one Specialty Test Rep for each region works through that one person. Our comp plan is based on commission and a quarterly bonus. If everyone works as a team and our regional manager knows what she is doing you can do well on the commission and bonus. West Hills/So. CA. Sales has done very well this year. Dumping contracts that LCA picked up has not hurt us. Dealing with rude customer complaints is an opportunity to better understand a client and their needs and how we can do better, and it's part of the job. Couldn't agree more that managed care and lower reimbursement makes sales harder and more complex to get. All the more reason to secure existing clients, along with being smart and strategic about the prospective new clients we spend our time on. When we do bring in the numbers consistently we expect to be paid for this effort and not be jacked around because billing decided to do a huge write off from the books that affects everyone's commission, this would be LCA. Quest corporate leadership has called to tell us we've done a good job. This never happened at LCA. Different styles for different people. None of the big labs are perfect, but you have to decide what's important to you. Being treated like a respected professional was at the top of my list and I'm happy at Quest. Others might have a different experience.
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The person is asking about a KAE job at LABCORP not Quest! We don't care what Quest does. Why are you posting here?
 






Anonymous said:
The person is asking about a KAE job at LABCORP not Quest! We don't care what Quest does. Why are you posting here?
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Work in the north east and my BioRef rep is an ex quest rep who continues to say he is not a quest rep anymore and no longer making money by getting docs in trouble with the insurance companies. He wants to work with Atherotech or HDL and promises not to get the docs in trouble with insurers. Funny thing is they are not on all plans. Say they are and if they get into your account they will kill your panel.
 
























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