I'm glad I work at quest.

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Its the truth of large labs. Employees know it. Its what happens when you are pushed for so called "productivity". I know you jump into defensive mode, because it challenges your rosey-pink view of Quest, so maybe you should keep believing as you do. Sounds like reality may really mess your particular thought process up. Nothing but good things! Lets go with that!
 






Why is it so difficult to accept that mistakes happen? Everyone makes them, and when you are a large corporation, it's bound to happen more often based on the sheer volume of tests/people working.
The focus should not be on the fact that mistakes are made, but how we handle them. If you're not a slacker and deal with things honestly and professionally, it shouldn't be an issue. Can you honestly tell me that Quest makes more mistakes than LabCorp, or any other lab? Doubt it.
If you aren't happy in the job you have, move on. I'm sick of the crybabies that get on here and moan about their job. Move on--because more than likely, you are the ones making the mistakes (because you don't care) and are causing my job to be much more difficult than it should be. And no, I'm not 100% happy with my job, but it's better than not being employed and life is much easier being an optimist than a pessimist.
Thanks OP for the sentiment---I agree!
 






Would be nice if you would follow the subject. Which is, QUEST BURIES ITS MISTAKES. Not all, mind you, because that would beg credulity. And so does LabCorp and all the big labs that are pressed to churn out the max. Now then, respond to THAT, and please dont tell me and the multitude of employees that it is not true.
 












I LOVED working at Quest = believed and lived the values = then POOF - you are gone NOT A COMPANY who treats employees justly nor fairly NOR With DIGNITY - glad you work at Quest?? Good for you
 






Anonymous said:
Would be nice if you would follow the subject. Which is, QUEST BURIES ITS MISTAKES. Not all, mind you, because that would beg credulity. And so does LabCorp and all the big labs that are pressed to churn out the max. Now then, respond to THAT, and please dont tell me and the multitude of employees that it is not true.
Click to expand...

A few years ago, I forgot how many, I worked the nite shift in a local community hospital part time on the weekends. Days in the big Quest lab.

Shortly after the shift began, I got a call from the surgical floor that such and such needed 4 units of blood ASAP. Ok, cool. We got two already X matched in the fridge; the chief tech was just in a few hours earlier and did those two units plus one already on the hanger in the patient's room.

So's I quickly set up to get the other two units ready. And being part time, I went thru the whole shebang, antibody screen, etc.

Funny, the chief tech of the hospital lab had just X matched this patient. Why's my screen clumping up? Repeated it. This antibody screen was positive. WTF? I'm using the same specimen for testing as the chief tech. I go draw another. Still positive. The boss f*cked up?

I go and retest the units he Xmatched. Both on the shelf waiting infusion were reactive against the patients serum. He did f*ck up. I rushed and retested the one just finishing. Non reactive. The boss lucked out.

So's I pulled down his units, found other sufficient units for the current need, and did the antibody panel to determine the patient had an anti-S. Clear as day. Proven by the assistant chief tech the next day.

Never did hear another word about it. Covered up and buried quite nicely.


So don't give us any schit about mistakes. They happen everywhere in the clinical world. Sometimes a bit more frequently where they can be covered up more easily. But where you have multiple subsequent check points like seen in large commercial labs, and more review of results, these type of life threatening errors are a bit fewer per capita.
 






Anonymous said:
A few years ago, I forgot how many, I worked the nite shift in a local community hospital part time on the weekends. Days in the big Quest lab.

Shortly after the shift began, I got a call from the surgical floor that such and such needed 4 units of blood ASAP. Ok, cool. We got two already X matched in the fridge; the chief tech was just in a few hours earlier and did those two units plus one already on the hanger in the patient's room.

So's I quickly set up to get the other two units ready. And being part time, I went thru the whole shebang, antibody screen, etc.

Funny, the chief tech of the hospital lab had just X matched this patient. Why's my screen clumping up? Repeated it. This antibody screen was positive. WTF? I'm using the same specimen for testing as the chief tech. I go draw another. Still positive. The boss f*cked up?

I go and retest the units he Xmatched. Both on the shelf waiting infusion were reactive against the patients serum. He did f*ck up. I rushed and retested the one just finishing. Non reactive. The boss lucked out.

So's I pulled down his units, found other sufficient units for the current need, and did the antibody panel to determine the patient had an anti-S. Clear as day. Proven by the assistant chief tech the next day.

Never did hear another word about it. Covered up and buried quite nicely.


So don't give us any schit about mistakes. They happen everywhere in the clinical world. Sometimes a bit more frequently where they can be covered up more easily. But where you have multiple subsequent check points like seen in large commercial labs, and more review of results, these type of life threatening errors are a bit fewer per capita.
Click to expand...

Well good for you, aren't you special.
 












Anonymous said:
Well good for you, aren't you special.
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It is the COVERING UP of mistakes-----by Quest-----that I am talking about here. Im not talking about Joe's Hospital, Bait and Tackel Emporium. I'm not comparing Quest with any other facility. I am talking about Quest, and their filthy practices will certainly never make me a fan. If your favorite restaurant is found to have rat droppings, do you then say "well 8 other restaurants actually have MORE rat droppings!! Lets make a reservation for Friday!"? I suppose it depends on your standards. I keep mine high. Im not snooty. I just like correct diagnoses and steering clear of disease outbreak.
 






If you're not happy at Quest, check out this job

Anonymous said:
Why is it so difficult to accept that mistakes happen? Everyone makes them, and when you are a large corporation, it's bound to happen more often based on the sheer volume of tests/people working.
The focus should not be on the fact that mistakes are made, but how we handle them. If you're not a slacker and deal with things honestly and professionally, it shouldn't be an issue. Can you honestly tell me that Quest makes more mistakes than LabCorp, or any other lab? Doubt it.
If you aren't happy in the job you have, move on. I'm sick of the crybabies that get on here and moan about their job. Move on--because more than likely, you are the ones making the mistakes (because you don't care) and are causing my job to be much more difficult than it should be. And no, I'm not 100% happy with my job, but it's better than not being employed and life is much easier being an optimist than a pessimist.
Thanks OP for the sentiment---I agree!
Click to expand...
http://www.csilaboratories.com/ViewJ...x?DSParam1=155
 












Last kid is a junior in college, and I have quest to thank for that along with my few hrs per week.
I also have them to thank for my masters in accounting for my other job.

Thank you
 












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