Hey CV upper management / map drawing people !

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anonymous

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We need less managers ! Year of the field remember ? Many don’t know what’s going on and are useless and have their hands in so many “side projects” they aren’t really focused anyway all they are doing is checking a box . Do we need managers yes but they need more then 10/12 reps especially since there is an “area capabilities manager” who can easily fill in the gaps . It’s so hard to get into these offices anyway, with a manager in tow it’s worse, office know they either lurk, take up space and say nothing or don’t know when to stop talking. We know these offices we know how to “tread lightly”, when to push when to hold back or we should anyway. Make geographies larger and less managers! It actually hurts the access we do have when between the 3 reps in the geography with 3 different managers in the same offices. I realize the goal is to have everyone under one manager but that will make it worse bc the same manager is in the same 5 geographies ALL the time. I don’t know any other industry outside of pharma that follows its people all around . It’s a waste and perception is there are still to many of us so make the drugs cheaper and cut some overpaid mid level managers to help pay for it. Offices don’t see any differences between a rep and a manager they just see 2 nicely dressed people get out of their free cars with a box of coffee to “smooze” the staff as patients fight to pay for these drugs and offices fight to just get them. It’s perception these days and most are useless anyway and it’s to much !
 




I couldn’t agree more. I appreciate my manager, have a good working relationship with them. However, relative to what you mentioned...the rotation of reps per territory that our managers have to ride with consistently every week is just too much. I’ll never understand that model and I feel bad for the managers because they feel they have to abide by whatever the actual rules are for them. The reality should be that field rides be reactive. In other words if your a rep that needs help in certain accounts or your learning the territory/your numbers aren’t where they need to be, then manager gets involved. Otherwise...let us do our job...if you trust that we are good reps, then trust our pulse on our territories.
 




Nov said:
I couldn’t agree more. I appreciate my manager, have a good working relationship with them. However, relative to what you mentioned...the rotation of reps per territory that our managers have to ride with consistently every week is just too much. I’ll never understand that model and I feel bad for the managers because they feel they have to abide by whatever the actual rules are for them. The reality should be that field rides be reactive. In other words if your a rep that needs help in certain accounts or your learning the territory/your numbers aren’t where they need to be, then manager gets involved. Otherwise...let us do our job...if you trust that we are good reps, then trust our pulse on our territories.
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Agree 100% ! The model is old, healthcare has changed, access has changed, physicians days have changed, we should change with it not go back to something that “worked” 10 years ago. Please help us preserve the access and relationships we do have and minimize the amount of people trying to accomplish the same thing ! Please listen or we all will be shut out for good and that does not help anyone especially the patient .
 




On top of just the reps you have an SOC, a HAS, Area capabilities an MSL all fighting for top customers . Yes all their jobs are a little different but that is not the perception these physicians and offices have .
 




anonymous said:
We need less managers ! Year of the field remember ? Many don’t know what’s going on and are useless and have their hands in so many “side projects” they aren’t really focused anyway all they are doing is checking a box . Do we need managers yes but they need more then 10/12 reps especially since there is an “area capabilities manager” who can easily fill in the gaps . It’s so hard to get into these offices anyway, with a manager in tow it’s worse, office know they either lurk, take up space and say nothing or don’t know when to stop talking. We know these offices we know how to “tread lightly”, when to push when to hold back or we should anyway. Make geographies larger and less managers! It actually hurts the access we do have when between the 3 reps in the geography with 3 different managers in the same offices. I realize the goal is to have everyone under one manager but that will make it worse bc the same manager is in the same 5 geographies ALL the time. I don’t know any other industry outside of pharma that follows its people all around . It’s a waste and perception is there are still to many of us so make the drugs cheaper and cut some overpaid mid level managers to help pay for it. Offices don’t see any differences between a rep and a manager they just see 2 nicely dressed people get out of their free cars with a box of coffee to “smooze” the staff as patients fight to pay for these drugs and offices fight to just get them. It’s perception these days and most are useless anyway and it’s to much !
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Amen!
 
















I think it would be great if CV2 would mirror the CV1 territories. Bigger geography with mirrored partners. And no more amplity.

And definetly a new model for managers. This is so antiquated.
 




anonymous said:
We need less managers ! Year of the field remember ? Many don’t know what’s going on and are useless and have their hands in so many “side projects” they aren’t really focused anyway all they are doing is checking a box . Do we need managers yes but they need more then 10/12 reps especially since there is an “area capabilities manager” who can easily fill in the gaps . It’s so hard to get into these offices anyway, with a manager in tow it’s worse, office know they either lurk, take up space and say nothing or don’t know when to stop talking. We know these offices we know how to “tread lightly”, when to push when to hold back or we should anyway. Make geographies larger and less managers! It actually hurts the access we do have when between the 3 reps in the geography with 3 different managers in the same offices. I realize the goal is to have everyone under one manager but that will make it worse bc the same manager is in the same 5 geographies ALL the time. I don’t know any other industry outside of pharma that follows its people all around . It’s a waste and perception is there are still to many of us so make the drugs cheaper and cut some overpaid mid level managers to help pay for it. Offices don’t see any differences between a rep and a manager they just see 2 nicely dressed people get out of their free cars with a box of coffee to “smooze” the staff as patients fight to pay for these drugs and offices fight to just get them. It’s perception these days and most are useless anyway and it’s to much !
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This is spot on! Managers need to have 20-25 Reps and would be more administrative as in approving expense reports and w/w would only be 1 per quarter unless you are new to the Industry. Tenured Reps maybe even less 2X a year. This current model is completely broke and is doing damage to Pharma daily.
 




I agree w/ everything that has been said above that the current model is broken. Where do they find some of these DMs that speak to a district full of adults as if they have a district of 9th graders. I am so tired of the Pro football or College Basketball motivational speech, what are we HS kids? If these DMs actually talk like this to anyone out of the Industry they would get laughed at.

And the coaching, and coaching stories I have heard from other reps are just simply childish. You would think some of these DMs have sort of special Sales Technique that if you do it the MD will say "How Stupid of Me" I now have to use this drug. ALERT! We are in many of these offices 1X week and the MDs and Staff are fully aware of everything about Entreston if they are going to write more it they would have years ago! Instead I spend the sales call w/ the DM minimizing damage control from their Sales requests and their "try this" or confrontational style.
 




anonymous said:
I agree w/ everything that has been said above that the current model is broken. Where do they find some of these DMs that speak to a district full of adults as if they have a district of 9th graders. I am so tired of the Pro football or College Basketball motivational speech, what are we HS kids? If these DMs actually talk like this to anyone out of the Industry they would get laughed at.

And the coaching, and coaching stories I have heard from other reps are just simply childish. You would think some of these DMs have sort of special Sales Technique that if you do it the MD will say "How Stupid of Me" I now have to use this drug. ALERT! We are in many of these offices 1X week and the MDs and Staff are fully aware of everything about Entreston if they are going to write more it they would have years ago! Instead I spend the sales call w/ the DM minimizing damage control from their Sales requests and their "try this" or confrontational style.
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It's called the art of spewing hot air to earn a tidy sum.
 




yes, let’s actually be UNBOSSED. Way too may ABLs and field visits. Our offices and physicians are exhausted by Novartis overload. If we really care about our customers, we need to update this out of date model.
 




anonymous said:
yes, let’s actually be UNBOSSED. Way too may ABLs and field visits. Our offices and physicians are exhausted by Novartis overload. If we really care about our customers, we need to update this out of date model.
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Hey NVS Management NO ONE IS WORKING!!! You want to know why? Because we spend most of our time planning the next field ride which will be in just a few short weeks after the last one! We are saving calls for the all to often work with. We are are preparing for the bizarre requests from the ABL that will happen 1st thing in the morning. Your ABL has been in all these office as much as any rep yet they still ask the same stupid questions to either the Rep or the MD over and over! The offices think NVS Management has some kind of listening problem and that transfers over to our relationship w/ the office! In short the office think NVS are a bunch of odd ducks that don't seem to listen!
 




Completely agree with all the responses above. This model is absolutely ridiculous, childish, and does absolutely nothing but hurt your business in the long run. That being said, this useless national meeting in June needs to be rescheduled, and the man from down under needs to find a new position as his current tenure is way past the expiration date.
 












Gotta stop the manager bashing. Premise seems to be that reps are somehow holier than thou and all are prefect. Lots of bad managers...and lots of useless reps as well. The circular firing squad will take us all out; let’s face it everyone is in this together. Simply getting rid of more managers = getting rid of more reps. Be careful what we wish for.
 




anonymous said:
Gotta stop the manager bashing. Premise seems to be that reps are somehow holier than thou and all are prefect. Lots of bad managers...and lots of useless reps as well. The circular firing squad will take us all out; let’s face it everyone is in this together. Simply getting rid of more managers = getting rid of more reps. Be careful what we wish for.
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Funny you say that. For years reps are treated like crap. Now you see the writting on the wall it’s “reps are perfect”...Nah buddy. I think the ISS positions should scare the ABL.

They will not drop head count on Entresto but they will definitely get rid of 10-15% of the ABLs.
 




anonymous said:
Gotta stop the manager bashing. Premise seems to be that reps are somehow holier than thou and all are prefect. Lots of bad managers...and lots of useless reps as well. The circular firing squad will take us all out; let’s face it everyone is in this together. Simply getting rid of more managers = getting rid of more reps. Be careful what we wish for.
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No problem but not until the DM gets some common sense and stop doing stupid things since they have been promoted once and are alleged role models on how a rep should conduct themselves if they want promoted.
 




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