I am a senior rep that was downsized from another company. I had the pleasure of interviewing with her this past summer and joining her sales team. She has always been positive and pleasant in the times we've had a chance to talk since. The RM's I know enjoy working for her and respect her. I find her to be "real world". She should expect performance at a high level, we are paid to perform. If you're happy just putting in your 8 calls a day and getting a paycheck, then maybe you should reconsider.