Genentech survey

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Anonymous

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Another silly waste of time - How many e-mails did we get from "good ole USA" to remind us to complete the survey? Did anyone count?

Of course, there were the "forwards" from my manager as well as those messages originating from my manager, as well as voice mails, - reminding us over and over and over again just how important it was to complete that lame survey.

My question - WHY was it so damn important to complete? Its not like they were collecting earth shattering data?

Do you think there was some kind of bonus attached to having "100 % participation" for those in Home Office??

I'm sure the field won't see anything......

what a waste of energy by those in charge...there are so many more important things you could be doing.
 






The ironic thing is that PDI will never send you the results of any survey and rarely address the problems of a program to help the reps succeed in meeting the reach and frequency or sales goals.


They will never tell you some of the most common comments people made so I will tell you what I think some were from the Tamiflu program..................

Target Lists still have 10-20% incorrect addresses at the start of each program.

Doctors who are deleted reappear on your list mid program.

Many top rxing Tamiflu pediatrician groups were deleted and did not show up on anyones list. By the way PDI? Gnentech , collectively they see the most flu of any specialty. Where did they go????? Lost Business folks.

Refused to sign and shared practice %'s were way too low at 5 %. Bad negotiating by PDI.

Hospital Calls should have been paid at $80.00 per call. They were time consuming and most people could make 3-4 regulars -calls in the same time.

Tamiflu Conference calls should never have mandatory attendance. You should always allow the reps to listen to the replay if needed .

All conference calls should be paid .

All Kaplan training should be paid.


Did I miss anything?? Please comment fellow reps
 






Anonymous said:
The ironic thing is that PDI will never send you the results of any survey and rarely address the problems of a program to help the reps succeed in meeting the reach and frequency or sales goals.


They will never tell you some of the most common comments people made so I will tell you what I think some were from the Tamiflu program..................

Target Lists still have 10-20% incorrect addresses at the start of each program.

Doctors who are deleted reappear on your list mid program.

Many top rxing Tamiflu pediatrician groups were deleted and did not show up on anyones list. By the way PDI? Gnentech , collectively they see the most flu of any specialty. Where did they go????? Lost Business folks.

Refused to sign and shared practice %'s were way too low at 5 %. Bad negotiating by PDI.

Hospital Calls should have been paid at $80.00 per call. They were time consuming and most people could make 3-4 regulars -calls in the same time.

Tamiflu Conference calls should never have mandatory attendance. You should always allow the reps to listen to the replay if needed .

All conference calls should be paid .

All Kaplan training should be paid.


Did I miss anything?? Please comment fellow reps
Click to expand...

The "fast start" bonus payout was unfair and did not reflect a reps success, but rather if there was flu present at that time. Come on!!!! If you had the flu in your area-you made the $$$ I call BS!!!
 






Anonymous said:
The "fast start" bonus payout was unfair and did not reflect a reps success, but rather if there was flu present at that time. Come on!!!! If you had the flu in your area-you made the $$$ I call BS!!!
Click to expand...



EXACTLY! They should never bonus on scripts, as docs only use when there is flu, they should bonus on call completion percentage. That way, you are paid for making all your calls, not paid for things beyond your control.
 






absolutely..... bonus on call completion for drugs like TFlu.

Then watch the creativity flow, as EVERYONE hits 100% as we spend hours, days, weeks, tracking down all on our target list, regardless of whether they are in our territory or not, retired or not, expired or not~!!

And if we can't find them - send out the DMs with their "paper calls"...100% reach, by hook or by crook!!

(did I read correctly - over 5000 not "reached" even once this flu season?? - ya think maybe those lists need to be cleaned up and not just accepted as Gospel from Genentech/Roche?
Come on you guys in HO, use your brains for once!)
 






Poster #2 - all of your comments are so valid. And, no offense, but it doesn't take a rocket scientist to see all that is wrong with these contracts.

So, why aren't these issues addressed "inside" before they are pushed out to the field??

Contract sales is the very foundation of PDI, even as they continue to buy/align with other companies offering e-detailing, tele-detailing, Clinical educators, etc.

They need to get their house in order before venturing out into the unknown, and making "promises" (via contracts) that they really can't deliver on.

Oh - and how did that TFlu hospital buy-in program go?
Might have had more success if we were paid more per call as an above poster suggested, and if we were bonused on a small % of what the buy-in contract generated.

Did they really think we were going to waltz into our institutions with no relationships, no idea of the processes involved and walk out with a signed contract - not even knowing the price point or being able to advise about how much to stockpile?? "But we can offer you a longer shelf life of a product we don't even know or can't even guess if it will be effective against the flu strains circulating at the time of next pandemic".

Oh, give me a break......
 






Anonymous said:
Poster #2 - all of your comments are so valid. And, no offense, but it doesn't take a rocket scientist to see all that is wrong with these contracts.

So, why aren't these issues addressed "inside" before they are pushed out to the field??

Contract sales is the very foundation of PDI, even as they continue to buy/align with other companies offering e-detailing, tele-detailing, Clinical educators, etc.

They need to get their house in order before venturing out into the unknown, and making "promises" (via contracts) that they really can't deliver on.

Oh - and how did that TFlu hospital buy-in program go?
Might have had more success if we were paid more per call as an above poster suggested, and if we were bonused on a small % of what the buy-in contract generated.

Did they really think we were going to waltz into our institutions with no relationships, no idea of the processes involved and walk out with a signed contract - not even knowing the price point or being able to advise about how much to stockpile?? "But we can offer you a longer shelf life of a product we don't even know or can't even guess if it will be effective against the flu strains circulating at the time of next pandemic".

Oh, give me a break......
Click to expand...

Hey, I looked at that one as free money :)
 






Anonymous said:
absolutely..... bonus on call completion for drugs like TFlu.

Then watch the creativity flow, as EVERYONE hits 100% as we spend hours, days, weeks, tracking down all on our target list, regardless of whether they are in our territory or not, retired or not, expired or not~!!

And if we can't find them - send out the DMs with their "paper calls"...100% reach, by hook or by crook!!

(did I read correctly - over 5000 not "reached" even once this flu season?? - ya think maybe those lists need to be cleaned up and not just accepted as Gospel from Genentech/Roche?
Come on you guys in HO, use your brains for once!)
Click to expand...

I have a philosophy on that: They did not even download those missing calls into our PDAs so there was no way to execute those calls, thus they can say we did not meet our reach, so we are not bonus eligible.

Also, the fast start bonus listed ex-employees in the top 3 places, so again, they fudged the numbers so they would not have to pay out the bonus because those employees quit. SNEAKY!!

Let's call a lawyer!!
 












Anonymous said:
I have a philosophy on that: They did not even download those missing calls into our PDAs so there was no way to execute those calls, thus they can say we did not meet our reach, so we are not bonus eligible.

Also, the fast start bonus listed ex-employees in the top 3 places, so again, they fudged the numbers so they would not have to pay out the bonus because those employees quit. SNEAKY!!

Let's call a lawyer!!
Click to expand...

Better yet, do what I did. Get out of PDI. You can do so much better than this place.
 






Anonymous said:
just curious - do managers REALLY go out and get paper signatures when reps aren't hitting Reach numbers??
Click to expand...
I am curious in "general" also, -- what are DM paper calls? I was laid off in the past, but out of habit come to CP often. This DM paper call thing is something new this year correct? Are DM's actually making calls in the territories, if this is true, what is the reasoning? If the call can be made why isn't the rep making the call?
 






ah, all such good questions former PDI-er.

Bottom line, if these calls can be made "somehow", the company looks better to Genentech/Roche. Company also gets more money for hitting a higher % of "targets".

Did you have paper forms to record calls (get signatures) when your PDA was down?
These are the paper calls the DMs are to make - they do not have PDA's - instead they just enter them in Veeva on line.

I'd also like to repeat the question - are DMs really going out and doing this??
 






Anonymous said:
ah, all such good questions former PDI-er.

Bottom line, if these calls can be made "somehow", the company looks better to Genentech/Roche. Company also gets more money for hitting a higher % of "targets".

Did you have paper forms to record calls (get signatures) when your PDA was down?
These are the paper calls the DMs are to make - they do not have PDA's - instead they just enter them in Veeva on line.

I'd also like to repeat the question - are DMs really going out and doing this??
Click to expand...

No they are not! The reason that the reps aren't making these calls is because if someone has quit, managers cannot rehire since there was no additional training set up. So, vacant territories left vacant calls equals client fulfilment not reached!
 






So, the morale to the story is someone has to figure out how to "retain" reps once they are hired.

In order to do that, they need to do exit interviews and find out why folks are leaving , and then fix the problem.

Duh! How about a nice bonus for staying to the end of a given contract?
 












Yes, so simple and that is the issue. Most of upper management know that creating chaos insures their jobs! Geez, if management solved problems they would no longer be needed. And, as an aside, many of upper management were recently diagnosed as herms.
 






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