CUSTOMER MAINTENANCE VEEVA













Customer Maintenance deadline is coming. it is the biggest joke so far at Shire. is anyone getting paid on the right doctors? sux.

Is this crap ever going to end? God, just let us just go out and do our jobs. Metrics sell nothing, and do nothing to help anyone. All our management is good for is inventing more busy work. Putting a new name on an old concept accomplishes very little.
 






I love how I've tried to explain that a doc I'm trying to find is not even the same type of doc that's in Veeva. When I submit a request, they deny it and say " that Doctor is at that location according to our records". Really, I think I would know, since I just left the office & spoke to the doc
Trying to update misspelled names is a joke too!
 
























Nearly 25% of the eye docs in my VEEVA are marked IC excluded. I have maintenanced eye docs in each quarter but these darn third party idiots are worthless. Or maybe it is the Shire VEEVA team and they are passing the buck for not doing their job.