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CRM Leadership Team Cracking The Whip

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anonymous

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On a recent CRM leadership call, one of the VPs said that the CRM’s performance increased after the leaders began to “crack the whip.” I find the use of the term very interesting and somewhat offensive. This informal phrase has been used since the mid-1600s and comes from the literal crack of a whip above the horse’s heads as they pulled wagons. The loud noise startled them to attention or made them go faster. It’s also the sound made by a whip when slaves were being beaten. This sound is forever burned in the memories of those whose ancestors were once slaves. The phrase has been used by figures in authority towards their subordinate workers since the 1800s. The term itself does not offend me because it could be interpreted as racist, no it offends me because in the work force this term carries the following four meaning: “make someone work harder by asserting power or authority; put a person under pressure to do a job or be obedient; harshly push someone (usually your staff) to do more; demand or bully someone to work harder, faster, or more efficiently.” Now here is a question for the leaders who heard this comment: “Are you doing these four things to make your team work harder or are you treating them with respect and dignity which will make them work harder because they are working for you?” If you must “crack the whip” to make your people work harder then that speaks more to your leadership skill than it does of your people – if you have the right people on your team. It’s the cracking of the whip mentality in the CRM division which drives people to leave it for other opportunities, even if they must leave Novartis to find them.
 










anonymous said:
On a recent CRM leadership call, one of the VPs said that the CRM’s performance increased after the leaders began to “crack the whip.” I find the use of the term very interesting and somewhat offensive. This informal phrase has been used since the mid-1600s and comes from the literal crack of a whip above the horse’s heads as they pulled wagons. The loud noise startled them to attention or made them go faster. It’s also the sound made by a whip when slaves were being beaten. This sound is forever burned in the memories of those whose ancestors were once slaves. The phrase has been used by figures in authority towards their subordinate workers since the 1800s. The term itself does not offend me because it could be interpreted as racist, no it offends me because in the work force this term carries the following four meaning: “make someone work harder by asserting power or authority; put a person under pressure to do a job or be obedient; harshly push someone (usually your staff) to do more; demand or bully someone to work harder, faster, or more efficiently.” Now here is a question for the leaders who heard this comment: “Are you doing these four things to make your team work harder or are you treating them with respect and dignity which will make them work harder because they are working for you?” If you must “crack the whip” to make your people work harder then that speaks more to your leadership skill than it does of your people – if you have the right people on your team. It’s the cracking of the whip mentality in the CRM division which drives people to leave it for other opportunities, even if they must leave Novartis to find them.
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#unbossed right?!
 




anonymous said:
On a recent CRM leadership call, one of the VPs said that the CRM’s performance increased after the leaders began to “crack the whip.” I find the use of the term very interesting and somewhat offensive. This informal phrase has been used since the mid-1600s and comes from the literal crack of a whip above the horse’s heads as they pulled wagons. The loud noise startled them to attention or made them go faster. It’s also the sound made by a whip when slaves were being beaten. This sound is forever burned in the memories of those whose ancestors were once slaves. The phrase has been used by figures in authority towards their subordinate workers since the 1800s. The term itself does not offend me because it could be interpreted as racist, no it offends me because in the work force this term carries the following four meaning: “make someone work harder by asserting power or authority; put a person under pressure to do a job or be obedient; harshly push someone (usually your staff) to do more; demand or bully someone to work harder, faster, or more efficiently.” Now here is a question for the leaders who heard this comment: “Are you doing these four things to make your team work harder or are you treating them with respect and dignity which will make them work harder because they are working for you?” If you must “crack the whip” to make your people work harder then that speaks more to your leadership skill than it does of your people – if you have the right people on your team. It’s the cracking of the whip mentality in the CRM division which drives people to leave it for other opportunities, even if they must leave Novartis to find them.
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All valid and truthful points. But remember, the leadership here is some of the worst I have ever seen at Novartis. This organization could care less about patient care or positive outcomes. All they care about is profits and the responsibility to the shareholders. We do not matter in their eyes. They will continue with their lies and deception in order to try and make the salesforce feel that they are somehow valued. The behavior of management never seems to coincide with their words. #Hypocrits
 




anonymous said:
All valid and truthful points. But remember, the leadership here is some of the worst I have ever seen at Novartis. This organization could care less about patient care or positive outcomes. All they care about is profits and the responsibility to the shareholders. We do not matter in their eyes. They will continue with their lies and deception in order to try and make the salesforce feel that they are somehow valued. The behavior of management never seems to coincide with their words. #Hypocrits
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As they should. A corporation’s #1 responsibly isn’t to take care of you. Haven’t you taken a business course?
 








anonymous said:
Ok sure, but then say that. Don’t make us sit on conference calls listening to how much they value us and care about the patient. They are hypocrites.
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Is this your 1st job out of college? Trust no one. Always expect your coworkers to stab you in the back. “Get comfortable with the uncomfortable.”
 












The bottom line is that this is "OLD SCHOOL, ANTIQUATED MANAGEMENT STYLE" that has been proven not to be productive or effective. The exact opposite of "unbossed". This management style is counter-productive to helping achieve corporate goals to the shareholders and there is ZERO correlation between our current sales results and this management style.
 




anonymous said:
As they should. A corporation’s #1 responsibly isn’t to take care of you. Haven’t you taken a business course?
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Yes all under the guise that they actually give a shit about you. It’s a corporations responsibility to do right by their people and not speak out of both ends of their mouth. Haven’t you ever taken a course on ethics?
 




this is, without a doubt, the most evil, unethical, mentally abusive. and hostile pharma company for which i have ever worked. The whole I-SET scam will likely be the root of our next CIA. Feels like groundhog day... lessons never learned.
 




Every representative in the CRM franchise needs to read this post. The senior leadership in this division is evil and could care less about people or patients. Get resumes dusted off and get out of this terrible division as soon as possible.
 








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