Are the sales reps at Baxter happy using IMS Mobile Intelligence CRM?

anonymous

Guest
Interested in any feedback on this tool - particularly as compared to Veeva/salesforce. I am an IT guy hoping to make sure we do not create unhappiness for the salesforce (at a different company) in the spirit of saving a few bucks. Thanks!
 




Salesforce at Baxter is a pile of dog shit. They apparently purchased the bare bones/cheapest model. We have been spending years and hundreds of thousands of dollars trying to get it to do what we need it to do.

Sales reps don't use it at all, and honestly, its a racket. Its more of a marketing tool and big brother thing than something useful for the sales team.