All you need to know about Bracco.

anonymous

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Bracco is an Italian run private company. It specializes in CT, MRI, and (now) ultrasound contrast. Although they have a plethora of barium products as well.

The Good: Smaller company with about 60-80 reps. A pension. If you do well you will be noticed. Longevity with a lot mature employees in the sales force. Not unusual to see a good percentage over 10 or 20 years of tenure. Nice company car choices. If you have a good manager you have a lot of freedom (although that is changing).

The Bad: Best days are behind them. Continue to struggle with allocations due to iodine shortages and overexpansion of customer base without a plentiful supply of product. Has a Good ole' Boys Club in upper management. If they don't like you or you don't play their game, your chances of moving up the ladder are little to zero. No pipeline. Continue to sign deals that are sketchy to shockingly desperate. Base salary is well below national average for experienced reps

My opinion:

I have been at Bracco many years. I have seen the good times, and now the bad. It was once a very good place to work, even with being underpaid. Lots of freedom and little turnover. The saying inside Bracco was, "you have to try hard to be fired." Good products with solid reputations. The last few years have seen things change. I guess it happens to every company eventually. Bracco continues to struggle with allocations on both CT and MR contrast, but CT is by far the biggest problem. So lets start there.

Isovue: Iodine based CT contrast. If I'm not mistaken, it is the most sold CT contrast in the world. Good product that customer appreciate. Does not make the company any money. Over sold it, even when they knew there were shortages of raw material, putting them in a pickle. Still mismanage it to this day. Reps are no longer paid bonus on Isovue, but this product continues to take 90% of their day. Burnout is occurring company-wide, but upper management has no solutions, nor do they seem to care.

The Isovue allocations have been going on/off almost 10 years now. There is no light at the end of the tunnel. GE is the main competition, which, over years, forced prices down to where neither company makes money off off of their CT contrast. Instead of rising prices years ago, Bracco decided to lose on it to protect MRI business. That is going to end up being a major mistake. Bad communications with customers during the last major shortages (when GE stopped producing product for multiple months) was embarrassing. A perfect time to tell customers that a price increase was coming because, well, you have been losing on it for years, and a thing called Supply and Demand. Too much to get into here. I'll let others debate it. As I mentioned, reps are no longer compensated with Isovue. Don't give me the "you get a base salary, so you are compensated. One, the base pay and merit increases at Bracco are FAR below the norm, and reps went 2 years during Covid with no merit increases. Second, Reps are motivated by bonus. It's that simple!... A $75 Amazon card for months of being yelled at by CT customers isn't going to cut it TS! That was pathetic. Oh wait, it did go towards my hobby though.

Isovue is a nightmare. Now the company has reduced SKU's to 11, or half of what they once had. Communication to customers on this has been poorly executed. Little to no warning, and a mindset that "it's just the way it is." Reps and managers continue to struggle daily and feel more like Customer Service Reps than Sales Reps. Inexcusably poor ways to manage allocations in a little thing we use called the Strategic Account Tool. I keep wondering if Bracco has 8th graders working on IT. If I explained what has to go into increasing or even adjusting a customers allocation you would pull all of your hair out. Again, no innovation in this area. It's like we are working in DOS. No one seems to care about it either, It's a "we've done it this way for years and it worked, so why change now" mentality. I'll say two things, Sears and Kmart.

MRI: MultiHance is a good product, but if you are familiar with the layout of MR, linear contrasts days are about over. Macrocyclic's have taken over. ProHance does okay, but its reputation for nausea still haunts it. This brings us to gadolpiclenol (Vueway, for the Bracco reps). It is the newest of the macrocyclic MR contrasts. Improved imaging with the gadolinium washout of a macrocyclic. Sounds like a winner, right? Well, it's Geurbet's product that we contracted to copromote with them. They will have the same (exact) product, but under a different packaging and price. Their product will be considered a name brand and Bracco's a generic. Their product will (most-likely) be less expensive. I don't have to say much more than, "WHO SIGNED THIS DEAL?!?" I want to stay positive, but there is a "feeling" that (if you've worked in this business long enough, you understand) that this was a desperate attempt for Bracco to have "something/anything" new. Even if it blows up in their face. And I think in 6-9 months I will say, "Told You So!" I actually hope I'm wrong. We are talking about families and their livelihood. Why do I think it will have obstacles???? Well, if you work directly with hospitals or imaging centers, you know that costs are their number one driver. MultiHance is a good product that customers like. ProHance or Gadavist are decent products as well. I'm just not sure these customers are going to jump at a new product that is priced at a premium if other products can give them the same imaging quality, regardless of gadolinium deposition. I believe this copromote was desperation, and nothing good usually comes out of desperation.

Quick check in: Does anyone know of a company that is about to launch a new product and has no intentions of hiring more reps, or fixing issues with other products, that consume the sales reps time, so they can focus on the launch?.... Yeah, I haven't either. Seems like a huge red flag for me. Do we already know Vueway is doomed?....

Lumason: As if the Isovue allocation wasn't enough of a strain on the mental health of the Bracco sales rep, last year the company dissolved their Echo sales team and dumped Lumason on the rest of the sales team. Already spread thin, it was not well received by employees. Now having multiple products, allocation calls all day long, and no clear vision of what to do about the allocation issue, we now have ANOTHER product! ARE YOU KIDDING ME?!? Oh, and from what I hear, this product seems to be having a big uptick in AE's in some territories. It also seems that the company has no reason why this is occurring, nor a solution.

Other than that, it's upper management that is the problem. A Boys Club that takes care of their own. Good people, who have more than proven themselves, not getting opportunities because they don't play the game or someone in the Club doesn't like them, Really pathetic and sad. Isn't that right, mate?! I guess the question is why there hasn't been as many people leave as one would think. Is it the pension keeping them. Have we become culture of continuing the norms, instead of trying something new? IDK. I do know that I'm about spent, and I know many others are as well. An exodus now would be a disaster for Bracco. It's coming though.

Anyway, this is my opinion on why Bracco, once an amazing place to work, is now on the slide. Sorry fo any grammatical errors.
 






I would only disagree on the ProHance comment. It is not a good product. Gadavist users have far less Adverse Events. Yes, it was once the best place to work in the industry. Yes, I too am burned out and see no sign of things improving.
 






Agreed, it USED to be a good place to work. Now there is so much busy work and people trying to justify their jobs, it has become a nightmare. Poor to questionable hires, especially with replacing the Eastern Zone Manager. Did Bracco really pass up on overly qualified candidates? Candidates who have been here for a decade or two, with proven sales skills, only to promote a marketing guy with ZERO sales experience? Did they really promote an "approachable" guy who has only been with the company a few years?.... Of course they did, are you not paying attention?!!!!! Your Good Old Boys Club is a real thing, as mentioned in the OP.

I also know that reps have to recertify on Lumason. Yes, they will be blamed for the AE's and sales decline popping up across the country. Can anyone explain the logic here? I have an idea, lets bring Lumason on board, hire a specialty sales team to sell it, then get rid of that team and give it to a already overloaded CT/MRI sales force (overwhelmed with allocation issues), and blame them when the sales drop due to AE's. AMAZING!!! Of course, if you think anyone in that GOB group is going to take blame, I must laugh at you.

If Bracco Italy wants to save the US sales, it should clean out upper management. I mean clean house and start anew. Agreed with OP, $5-25 Starbuck cards at a NSM and a $75 Amazon card for working tirelessly on a product we aren't even paid for is a complete and utter insult to every rep here. It's like no one here understands the first thing about motivating and sales. Even with Vueway, they have prizes for the first 10 PO's, but are not telling anyone what the prizes are...????? Seriously?1 Only at Bracco!

Let me guess:

First Prize: $75 Amazon Card
Second Prize: $25 Starbucks Card
Third Prize: $10 Starbucks Card
Fourth - Tenth Prize $5 Starbucks Card

Everyone Else: Recertify on Vueway

I hope upper management finds a clue this February on their annual golf trip, I mean National Sales Meeting.
 






gonna be a tough sell.

Gadavist is a good product. MultiHance is good as well. No longer hear issues about gad dep like I did 3-4 years ago. Why would they switch? Vueway will cost more. Can half dose MultiHance for brain and continue to use Gadavist or Prohance for everything else at $1-$1.10 an ML. Hospitals are trying to save money, not spend more. Unless imaging is just way better than MH, don't think its a big deal. I'll do my best in the field, but I have concerns, mainly cost.
 






Please, customer, please write a PO for this new MR contrast! Please! I know the price is more and you have no real world experience with it, but I need a PO to win a $50 Amazon gift card!
 






It is sad that a once great company has completely crumbled. First Bracco hires a Zone Director with zero sales experience and a reserved demeanor rather than tenured sales managers that the previous Zone Director had groomed for 8 years for the position. Now our pension is taken away. It is difficult to sell our subprime agents and faulty injectors to begin with but now we are being given busy work and customer service tasks that make it impossible to sell period because there is no time left in the day. I do not believe there will be anything short of a mass exodus from Bracco in the upcoming months. I completely agree with the upper management club that will blackball anyone they do not like while continuing to push ridiculous policy and goals down on everyone beneath them. Being that we are incredibly underpaid and now with no pension to keep us, I do not see how Bracco can employ a sakes force moving forward.
 






CAN SOMEONE AT THIS COMPANY PLEASE DO ANYTHING RIGHT!

I am so sick and tired of decisions being made and no one doing their homework first! Can we PLEASE get everyone/anyone in this company to communicate with other departments before a decision on anything is made? You have made the sales reps (lets be honest, they are customer service reps now) job a complete sh**show! A couple months back the reps are told to get their customers to order in bulk, as that is preferred and a time and cost saver for Bracco. Now it's a complete 180 degree turn, like EVERYTHING HERE! Bracco is sooooo lucky that customers have nowhere else to go, because if they could, they would! It is time to start holding people in management accountable! Everyone in sales at Bracco is burned out, and the pension announcement was the last straw. Who in the world thought making that announcement was a good decision a week before a NSM and product launch?!!! Seriously, heads should roll! If you want people to quit, just say so, cause that's exactly what everyone here thinks now. Makes one wonder what you are not telling us? Not filling open territories, not expanding for a new product, doing everything to drive customers crazy. What the f*%k?!

The previous posts are 100% right. This place used to be a great place to work. Now its run by idiots who have no vision, no idea how to motivate, and really no business being in their positions.
 






Let’s be honest here; too many people in upper management that are way over their head.
Couple questions I have for others reading here:
1) Am I the only one who thinks the pricing tool for Vueway is a complete joke? If I was on the outside looking in, I’d think it was. How can getting a price for a customer be so sloppy?
2) Are Bracco injectors ever going to run without error codes? They are complete junk.
3) Nexo!…… Lol, enough said
4) Isovue? Can it get any worse. Oh wait, let’s tell customer about the European generic. Oh wait, don’t tell them. Oh wait, tell them. Oh, forget what I said earlier….
5) Preorders for a product no customer has any real info on. You guys do realize the reps who got PO’s probably have rough knees?
6) Upper management. Again, enough said.