advice for working with counterpart reps

[Anonymous]

Looking for some guidance--Have one great rep in the territory who is easy to work with. Have another who seems to feel threatened by the presence of a Quintiles rep in their territory. This rep seems to be very territorial, and does not want to communicate, takes many comments out of context and seems to in general not supportive of having a Q rep. Although this rep has no call plan, they are worried that I will somehow mess up their territory since I have to make calls on my assigned physicians, some of which this rep does not want me to call on. They suggested a call plan be made in a few months *my suggestion is--would you want to do it sooner rather than later so we can all plan appts? i have been in the field, what, a few days and getting around to most offices already. This person is going to make working with this contract very difficult, even though I really like Q and the J products. This rep seems to be in good stead with their manager so I don't think they are having a problem there. I am trying to be as flexible as is humanly possible. Any suggestions?

 

[Anonymous]

Do what YOUR manager requires you to do. Make sure all correspondence is followed up by e-mail with a cc to your manager so your counterpart knows communications between you two is also being seen by your manager. I experienced a similar issue with a counterpart, I went to my manager with the issues, and this is what she suggested. This way your butt is covered. Don't let your counterpart intimidate you. You were hired to do a job - your success will ultimatly be your counterparts success. If your counterpart feels threatened by you, it is because he/she sees that you a far better at what you do then they are, and they don't like it.

 

[Anonymous]

Do what YOUR manager requires you to do. Make sure all correspondence is followed up by e-mail with a cc to your manager so your counterpart knows communications between you two is also being seen by your manager. I experienced a similar issue with a counterpart, I went to my manager with the issues, and this is what she suggested. This way your butt is covered. Don't let your counterpart intimidate you. You were hired to do a job - your success will ultimatly be your counterparts success. If your counterpart feels threatened by you, it is because he/she sees that you a far better at what you do then they are, and they don't like it.

Before you do a Lunch together someday, pour a cup of sugar in He or She's gas tank. That will really mess them up and they will spend the next few days getting the car fixed with so many lame excuses to their DM. Try it, you may like it and laugh out loud! life is short, enjoy! peace out!!

 

[Anonymous]

Try a potion with ear of newt

 

[Anonymous]

Try a potion with ear of newt

Try putting a potato in your counterparts tailpipe! The car will stall out and then die. they will have no clue, especially if its a chick! try it and peace out baby!

 

[Anonymous]

Looking for some guidance--Have one great rep in the territory who is easy to work with. Have another who seems to feel threatened by the presence of a Quintiles rep in their territory. This rep seems to be very territorial, and does not want to communicate, takes many comments out of context and seems to in general not supportive of having a Q rep. Although this rep has no call plan, they are worried that I will somehow mess up their territory since I have to make calls on my assigned physicians, some of which this rep does not want me to call on. They suggested a call plan be made in a few months *my suggestion is--would you want to do it sooner rather than later so we can all plan appts? i have been in the field, what, a few days and getting around to most offices already. This person is going to make working with this contract very difficult, even though I really like Q and the J products. This rep seems to be in good stead with their manager so I don't think they are having a problem there. I am trying to be as flexible as is humanly possible. Any suggestions?

You may want to meet with the rep and buy him/her a cup of coffee. then tell them that you are a swinger and would enjoy a 3-way with his/her spouse. call the snap-on tool people and have them cum over the house with some assorted toys. then get the whip cream out and do the "wheel barrow" around the living room floor. chase each other silly around the house and have some fun. its a great stress reliever and your relationship will begin to throb and thrive!

 

[Anonymous]

Looking for some guidance--Have one great rep in the territory who is easy to work with. Have another who seems to feel threatened by the presence of a Quintiles rep in their territory. This rep seems to be very territorial, and does not want to communicate, takes many comments out of context and seems to in general not supportive of having a Q rep. Although this rep has no call plan, they are worried that I will somehow mess up their territory since I have to make calls on my assigned physicians, some of which this rep does not want me to call on. They suggested a call plan be made in a few months *my suggestion is--would you want to do it sooner rather than later so we can all plan appts? i have been in the field, what, a few days and getting around to most offices already. This person is going to make working with this contract very difficult, even though I really like Q and the J products. This rep seems to be in good stead with their manager so I don't think they are having a problem there. I am trying to be as flexible as is humanly possible. Any suggestions?

Treat your territory as YOUR TERRITORY. In other words, stop acting as if you are a guest in this other rep's home. Stop deferring and allowing that person to dictate the terms. People treat you the way you teach them to treat you. By the way, its is really Janssen management that promotes this BS. They condone it.

 

[Anonymous]

They sure do....it's all about self-preservation!

 

[Anonymous]

Treat your territory as YOUR TERRITORY. In other words, stop acting as if you are a guest in this other rep's home. Stop deferring and allowing that person to dictate the terms. People treat you the way you teach them to treat you. By the way, its is really Janssen management that promotes this BS. They condone it.

just take the lead. If that doesn't work, stick sugar in their gas tank. that will slow them down a bit. hope this helps...

 

[Anonymous]

Work your routing so that is works for you and send out a monthly calendar with your routing, appointments, etc. At the end of every month, ask the difficult rep, along with any others you overlap with, if you are meeting his/her expectations. Share this practice and the reps response with both management teams in an email and cc the reps. Chances are, the rep will say you are doing a great job and they won't have a leg to stand on if they decide to complain about you to the team, mgmt, etc. It will just make them look bad. Document everything too. I was on a contract with a very difficult counterpart and did what I am suggesting to you.....she backed off pretty quick. Good luck

 

[Anonymous]

Work your routing so that is works for you and send out a monthly calendar with your routing, appointments, etc. At the end of every month, ask the difficult rep, along with any others you overlap with, if you are meeting his/her expectations. Share this practice and the reps response with both management teams in an email and cc the reps. Chances are, the rep will say you are doing a great job and they won't have a leg to stand on if they decide to complain about you to the team, mgmt, etc. It will just make them look bad. Document everything too. I was on a contract with a very difficult counterpart and did what I am suggesting to you.....she backed off pretty quick. Good luck

The above is a good idea. You sound like a reasonable rep who just wants to do his job and keep the drama to a minimum. My guess is that the difficult counterpart will most likely realize this before long and loosen up the grip she has on "her" territory. It's unfortunate that some aren't willing to give you the benefit of the doubt to begin with, but even the really territorial reps tend to come around once they get more comfortable with you and find that you're working with them, not against them. No need to kiss anyone's a$$ by any means, but you're always gonna get farther with honey than with vinegar.

 

[Anonymous]

The above is a good idea. You sound like a reasonable rep who just wants to do his job and keep the drama to a minimum. My guess is that the difficult counterpart will most likely realize this before long and loosen up the grip she has on "her" territory. It's unfortunate that some aren't willing to give you the benefit of the doubt to begin with, but even the really territorial reps tend to come around once they get more comfortable with you and find that you're working with them, not against them. No need to kiss anyone's a$$ by any means, but you're always gonna get farther with honey than with vinegar.

Ben Dover

 

[Anonymous]

Treat your territory as YOUR TERRITORY. In other words, stop acting as if you are a guest in this other rep's home. Stop deferring and allowing that person to dictate the terms. People treat you the way you teach them to treat you. By the way, its is really Janssen management that promotes this BS. They condone it.

Yes, people absolutely do treat you the way you teach them to treat you, but you're essentially advising this rep to simply "push back" and ignore the difficult rep who's being territorial. Yeah... that should work perfectly! Great way to escalate an already bad attitude and increase the stress level between counterparts as the contract goes forward. How, exactly, does that help anything, except to confirm to the other rep that you really are just a pain in the ass contract rep who's effing up their territory.

Grab a cup of coffee and communicate, intelligently, or enlist one of the other reps who is easier to get along with and see if they'd be willing to help you find common ground with their colleague. If you're a reasonable person and a decent rep, the conflict won't last long anyway. Don't sweat it too much!

 

[Anonymous]

Do what YOUR manager requires you to do. Make sure all correspondence is followed up by e-mail with a cc to your manager so your counterpart knows communications between you two is also being seen by your manager. I experienced a similar issue with a counterpart, I went to my manager with the issues, and this is what she suggested. This way your butt is covered. Don't let your counterpart intimidate you. You were hired to do a job - your success will ultimatly be your counterparts success. If your counterpart feels threatened by you, it is because he/she sees that you a far better at what you do then they are, and they don't like it.

This post above is a big reason why these jobs no suck so bad and are polluted with people who should not be these jobs.

"this way your butt is covered" is the comment that is a joke. Too many people playing the cover your own ass and that culture and mentality is what ruins it for the rest of us. That phrase is poison. People always trying to cover their own ass and cya all day with every issue is bullshit and lamo. Do not copy your manager on emails, that is amateur and childish as hell. Do your own shit and do not even communicate with others.

 

[Anonymous]

This post above is a big reason why these jobs no suck so bad and are polluted with people who should not be these jobs.

"this way your butt is covered" is the comment that is a joke. Too many people playing the cover your own ass and that culture and mentality is what ruins it for the rest of us. That phrase is poison. People always trying to cover their own ass and cya all day with every issue is bullshit and lamo. Do not copy your manager on emails, that is amateur and childish as hell. Do your own shit and do not even communicate with others.

Ben Dover? is this you?

 

[Anonymous]

This post above is a big reason why these jobs no suck so bad and are polluted with people who should not be these jobs.

"this way your butt is covered" is the comment that is a joke. Too many people playing the cover your own ass and that culture and mentality is what ruins it for the rest of us. That phrase is poison. People always trying to cover their own ass and cya all day with every issue is bullshit and lamo. Do not copy your manager on emails, that is amateur and childish as hell. Do your own shit and do not even communicate with others.

just put some sand in their gas tank, this will keep them quiet for a while.

 

[Anonymous]

Ben Dover? is this you?

LOL too funny!

 

[Anonymous]

This post above is a big reason why these jobs no suck so bad and are polluted with people who should not be these jobs.

"this way your butt is covered" is the comment that is a joke. Too many people playing the cover your own ass and that culture and mentality is what ruins it for the rest of us. That phrase is poison. People always trying to cover their own ass and cya all day with every issue is bullshit and lamo. Do not copy your manager on emails, that is amateur and childish as hell. Do your own shit and do not even communicate with others.

ask lord evan-he will tell you about his royal motel lice story!

 

[Anonymous]

just put some sand in their gas tank, this will keep them quiet for a while.

If that doesn't keep them quiet, then pour some sugar, grey poupon mustard and ketchup in their tank. that will keep their car in the shop for at least a week! then they will be telling the DM so many excuses! LOL