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How often is your manager in the field?

anonymous

Guest
I am curious to know how often ASMs are in the field. My ASM is with us about every three weeks and insists this is what is expected of all ASMs now. It is totally out of hand. Is this true? He stays all day and doesn’t not seem to care how disruptive it and only cares about getting his time in. Is this happening to everyone else?
 








I am curious to know how often ASMs are in the field. My ASM is with us about every three weeks and insists this is what is expected of all ASMs now. It is totally out of hand. Is this true? He stays all day and doesn’t not seem to care how disruptive it and only cares about getting his time in. Is this happening to everyone else?
This was and is still industry standard at some places. It’s total nonsense I think we all agree.

This was happening to me and my customers were getting pissed, and a few places kicked me out for good. What I did to handle it, and it worked very well, was I brought my boss with me to one of the offices that was upset that I was having people come on ride along. It was a friendly office that I called on a bunch and I asked them to let my manager know that right along and stop and droppings are unacceptable. When I spoke with my boss about how angry my customers were, his response was pretty predictable in that you have to make sure your customers understand. This is part of the process and then asked him to go in with me to that office and explain that to them , I also told him that we are supposed to meet customers where they’re at with their needs on a customer service level. To his credit, my boss did come with me to that office and they let him have it. The doctor laid into them for about 10 minutes on why it’s disruptive, unnecessary, and quite frankly unprofessional . My doctor also said there are many drugs out there like the one that we were selling, and if it comes down to it, he would rather use somebody else to deal with all these constant ride along. He even did one favor extra and told my boss that he didn’t like his presence and he felt like it truly interfered with what I was supposed to do as a sales person .. When we walked out of the office, I asked my boss if he was OK with the fact that we were going to lose a customer OT two because of the ride along policy. At that point, he was a dick, and said it’s no big deal and I told him that I would bring that up at our next team meeting when we had leadership in the room just to let them know. And guess what? The ride alongs stopped.
 




This was and is still industry standard at some places. It’s total nonsense I think we all agree.

This was happening to me and my customers were getting pissed, and a few places kicked me out for good. What I did to handle it, and it worked very well, was I brought my boss with me to one of the offices that was upset that I was having people come on ride along. It was a friendly office that I called on a bunch and I asked them to let my manager know that right along and stop and droppings are unacceptable. When I spoke with my boss about how angry my customers were, his response was pretty predictable in that you have to make sure your customers understand. This is part of the process and then asked him to go in with me to that office and explain that to them , I also told him that we are supposed to meet customers where they’re at with their needs on a customer service level. To his credit, my boss did come with me to that office and they let him have it. The doctor laid into them for about 10 minutes on why it’s disruptive, unnecessary, and quite frankly unprofessional . My doctor also said there are many drugs out there like the one that we were selling, and if it comes down to it, he would rather use somebody else to deal with all these constant ride along. He even did one favor extra and told my boss that he didn’t like his presence and he felt like it truly interfered with what I was supposed to do as a sales person .. When we walked out of the office, I asked my boss if he was OK with the fact that we were going to lose a customer OT two because of the ride along policy. At that point, he was a dick, and said it’s no big deal and I told him that I would bring that up at our next team meeting when we had leadership in the room just to let them know. And guess what? The ride alongs stopped.
Total BS - Does a doctor make a decision to use another drug because he hates your manager? Hard time buying that - Doc must not like you!
 




Total BS - Does a doctor make a decision to use another drug because he hates your manager? Hard time buying that - Doc must not like you!
100% I have offices that have asked me not to bring in my manager again. He is with us every 3 weeks. They are over it, just as we are. Sounds like you must be a manager.
 








We are primary care reps selling in a competitive space! Drs can do whatever the F they want.

Your manager sounds like a douche
My manager is priceless! They are full of pharmaceutical selling wisdom! I wouldn’t mind a 5 day ride-a-long! Think how much better you would be if the rode more often with us! It gives me chill bumps just thinking about it!
 




Total BS - Does a doctor make a decision to use another drug because he hates your manager? Hard time buying that - Doc must not like you!
This is a pretty dumb answer from someone who probably hasn’t been in the field as a rep in forever. Doctors don’t give a shit who it is, they like you today and they can’t stand you tomorrow if you invade their time to your benefit only. They don’t care if you are field rep, or a manager who they only consider a glorified rep, but nothing more.
 




100% I have offices that have asked me not to bring in my manager again. He is with us every 3 weeks. They are over it, just as we are. Sounds like you must be a manager.
Manager doesnt want to work with you anymore than you with them. They would prefer staying at home filling out retarded reports for their own inept RD. But guess what.... if they dont work with you and you get a bad rating, you know you'll bitch to HR about it to get the manager fired. DMs have a job. If you dont like it... end our primary care sales career. Anyone over 40 in this company is a turd anyway