Go Early Program debacle

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anonymous said:
no one cares about KK
All these new posts on old KK threads are a deliberate attempt to keep the real issues like GEP debacle buried in lower threads. Further proof that our home office fools spend more time looking at this then resolving problems
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This is the truth!

GEP is the absolute biggest hack job in history. The fact none of the "leaders" will take responsibility, or even acknowledge it is utterly shameful. How can anyone trust the numbers anyhow? Veeva says one thing, weekly reports another, our customers report yet something else, the list goes on. And everyone at the top gets to blame a constantly changing / unknown lag time.

The jig is up!
 






anonymous said:
This is the truth!

GEP is the absolute biggest hack job in history. The fact none of the "leaders" will take responsibility, or even acknowledge it is utterly shameful. How can anyone trust the numbers anyhow? Veeva says one thing, weekly reports another, our customers report yet something else, the list goes on. And everyone at the top gets to blame a constantly changing / unknown lag time.

The jig is up!
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I enrolled 5 docs.... have easy access to all. None have any kits left (I can confirm this). Logic dictates I'd have 20 enrollments & 20 on therapy, right? Give or take a few....

Try 5 enrollments & even fewer on therapy.

I give up!
 


















anonymous said:
Troll alert?! You obviously either work at corporate or have zero relationships with your physicians and they haven't bothered to try or don't call you when there's problems. Here's the issues

1.theres a bottleneck if they call they may not receive a live person or get a call back

2.if the GEP person can't find a pharmacy they turn the patient away

3. Patient CANT the medicine. Period. Done. Shire has failed on every level

4. Doctors are getting irate calls from patients or have zero idea their patients can't get it becuae their patient heard nothing from GEP And are continuing to take whatever medicine they hve leftover until they see the doctor next

5.patienrs have to be 18 so their parents cannot handle anything for them so college kids or seniors in high school are tasked with getting these inept GEP people to deliver

6. Once again thanks for destroying customer relationships , tasking the sales force win the impossible and promising all of this money then botching tHe whole thing

7. I thought the company couldn't get any further or a low but it has happened . This leadership is the laughing stock of all of pharma
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The GEP program was meticulously planned. Unfortunately, we have mostly feeble minded sales reps who are not able to communicate the Easy as 1-2-3 steps to physicians. The reps inability to communicate these simple steps is the sole reason for any issues at all with this program. Those of us at the real top of the pyramid recognize the inadequacy of most reps ability to follow simple instructions.
 






Nice try DB. The patients are not getting their medication filled! The patients are not getting called back within the 48 hour timeline and they lose interest. I've had several enrolled patients drop out. How can you blame sales for this???? Easy as 1,2,3 my ass!
This program is going to hurt us more than help us with the launch- just another dumb decision from the clowns above.

Good luck keeping your job.
 






anonymous said:
The GEP program was meticulously planned. Unfortunately, we have mostly feeble minded sales reps who are not able to communicate the Easy as 1-2-3 steps to physicians. The reps inability to communicate these simple steps is the sole reason for any issues at all with this program. Those of us at the real top of the pyramid recognize the inadequacy of most reps ability to follow simple instructions.
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These inept third rate hack reps need to be fired and experienced agressive closers must be be hired immediately.
 






anonymous said:
The GEP program was meticulously planned. Unfortunately, we have mostly feeble minded sales reps who are not able to communicate the Easy as 1-2-3 steps to physicians. The reps inability to communicate these simple steps is the sole reason for any issues at all with this program. Those of us at the real top of the pyramid recognize the inadequacy of most reps ability to follow simple instructions.
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Yep - this came from someone in marketing who will likely not have a job soon! As easy as 1, 2, 3. Hilarious!!! The patients have to call the enrollment line 1,2, 3 times before they get an enrollment specialist who has ever heard of mydayis!
 












anonymous said:
Our sales force has no idea how to "close". We have nothing but glorified sandwich delivery boys/girls! The trouble at Shire is Sales.
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Clearly the person who is writing this is trying to insight an argument and works at corporate having no clue what is going on in the field. I won't name every little detail but let's just say it takes a small miracle to actually get a patient on therapy in this program. The time your "inept" sales force is spending on this program is ridiculous. Acknowledging that would at least give you some credibility with the sales force for their hard work with little return. At this point I'm doing it more to preserve my relationships with my most important docs than anything else.
 


















anonymous said:
These bums couldn't close a screen door.
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So True! We in Manufacturing build up enough inventory to meet projected sales demand! Right now its collecting dust in Distribution Center! Enough! We bust our butts to make Shire successful and Sales always has excuses! Well, if we are bought out, I hope they fire every single rep we have! Pathetic!!
 












anonymous said:
So True! We in Manufacturing build up enough inventory to meet projected sales demand! Right now its collecting dust in Distribution Center! Enough! We bust our butts to make Shire successful and Sales always has excuses! Well, if we are bought out, I hope they fire every single rep we have! Pathetic!!
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You don't work in manufacturing... you work in marketing and you are STILL wasting time defending your botched program on CP instead of working on teaching your call center people how to fill scripts! Nice try but no one is buying it! Or buying mydayis for that matter, even though it's practically free cuz your call center reps SUCK!!!
 






anonymous said:
This is the truth!

GEP is the absolute biggest hack job in history. The fact none of the "leaders" will take responsibility, or even acknowledge it is utterly shameful. How can anyone trust the numbers anyhow? Veeva says one thing, weekly reports another, our customers report yet something else, the list goes on. And everyone at the top gets to blame a constantly changing / unknown lag time.

The jig is up!
Click to expand...
OBU here, just wait, it will get worse. We would get coupon redemption reports, tell us what doc wrote a Rx and when coupon redeemed, then you would have to wait for a NRX to show up, most of the time it wouldn't. Bring it to mgmt attention and they would say "oh don't worry about those we will smooth up the data at the end" well that was a lie. Good luck
 






anonymous said:
Our sales force has no idea how to "close". We have nothing but glorified sandwich delivery boys/girls! The trouble at Shire is Sales.
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I'm not even mad at the sheer cluelessness of marketing (or whatever you do in the home office). It's more comical than anything else. Bunch of introverted betas sitting behind a desk, who only have the guts to talk tough to sales on an anonymous message board. Get into the field once in order to see the abortion this program is.

But these posts aren't totally inaccurate. The little pus!y reps who are too afraid to speak the truth even on a survey let alone voice their opinion to leadership, need to go. Worthless. Seems like this company has been taken over by both type of employees.
 












The problem with the GEP program are the following:
-vendor is giving patients the run around and directing them to a pharmacy who will
Not order it.
-the vendor has horrible follow through with the patient.
-patients who recently filled a schedule 2 may have to wait to fill mydayis as some pharmacist and providers are cautious how much a patient has on hand.

If every single step from the provider to the patient to the vendor then the pharmacy is not followed to the T, then we lose the patients!

I have many on therapy but more enrolled which is a problem
 






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