During this cstp process I have watched specialty cherry pick their targets. If PSS asks for help with a customer, they look at Matrix data first. If customer doesn't have good numbers then they won't add them. Then they have the nerve to give direction on the specialists. I have a thought all primary care would appreciate, carve out the specialists from pc and let the "special " reps have them all to themselves. Wish I could get rid of nonwriters or customers that require effort to see!