I had the pleasure of meeting Bill as well and found him to be a genuine person. All home healthcare has changed. In fact all of healthcare is changing. I did leave the company though because the huge corporate structure is just to slow to react to my market. My competitors are able to provide more services on a local level. Their move towards hospice is a smart one. I am not sure one model works well for the whole country. If only they had paid more attention to me when I was building a successful branch instead of worrying about me when I left we would all have benefitted.