Wow of all the fucked up waste of productivity things this company or NVS has rolled out this one takes the cake. Nice instructions IT...you are missing a step or 3...holy shit what a waste of time. The wait and hold time to speak with someone in IT, who can barely figure it out themselves, is EPIC Well done IT well done.....
LMAO!! Hold times of Over an hour. No access to emails or any connectivity. Total f-ck up. And when you do get in touch with someone, they can't help - they escalate it and no one gets back with you. Absolutely the most moronic roll out ever. But do we expect any different?
Just think of the lack of productivity today alone! Hey fuck nuts if you dont want us out in the field thats fine I'll sit here on hold all fucking day just to speak to someone who doesnt know their head from their ass.....i can't wait for the feedback email on how they did
Log in to VPN. CTR+ALT+DLT Change password Enter old password, enter new password and you will be back in business. You may have done this a few days ago when you were prompted to change your password due to it being old, but it doesn't matter. Do it again. Follow these steps and you will be back on line. Some tool did something to the passwords on the server.
Hey, I set this thing up weeks ago when the instructions first came out. Simple and it works just fine. Maybe just maybe you could have done the same. Maybe?
Novartis IT is so painfully incompetent it's ridiculous. They're too busy pulling stupid policies out of their asses to do anything useful.
